Payment can be made via PayPal, Debit Card, Credit Card, Apple Pay, Google Pay and all payments are handled via Ebay.

Payment for item(s) should be made within 7 days of purchase.

All items must be paid for within 7 days of purchasing. If no payment is made within 7 days of the purchase, then an unpaid item dispute will be opened in order to cancel the transaction. If you have any payment problems please inform us.

 Items are posted within 1 working day on receipt of order and cleared payment. If Same Day is required please let us know and our team will accomodate.

-Orders placed after 10 am on Friday will be posted on Monday. Goods are normally posted on a Royal Mail 48 Tracked Service or Royal Mail 48 service (Depending on the item).

-If you require a quicker service, please select the Next Day Delivery Services which are available on all listings.

-All additional items are free of charge.

Tracking Your Item:

 -You should automatically receive tracking/delivery information via email/SMS. However, if you do not, please message us to request your tracking number.

UK Delivery:

 -Standard Delivery - Will be sent typically via Royal Mail Tracked 48 (2-3 Days) Service or Royal Mail 48 (2-3 Days). 

-Royal Mail 24 Tracked Next Day - All tracking information will be sent via email and SMS if selected (Please note that we cannot guarantee delivery Next Day for Channel Islands, Northern Ireland or Northern Scotland).

-Royal Mail Special Delivery (Before 1pm) - All tracking information will be sent via email and SMS if selected. (Please note that we cannot guarantee delivery Next Day for Channel Islands, Northern Ireland or Northern Scotland).

If any other special requests for Postage not above, please contact ourselves and we will accomodate.

We pride ourselves on our feedback and please leave us with positive feedback after your purchase with your expierence, as a family business we really value all great feedback.

If you have an issue with your order please contact us and we will do our best to resolve the situation. Positive feedback is left automatically when the goods have been paid for. Before leaving negative feedback please discuss with the team resolve any issues.

-Please ensure you keep a receipt when returning your goods as proof of postage. The responsibility for any goods returned is down to the customer.

-Proof of postage is not proof that we received the item.

-Any lost items should be discussed with the courier service used.

If you are unhappy with your order, the item is faulty or you received the wrong item, please contact us and we will do our best to resolve the issue straight away.

*Please note we will require a photo of any faulty/wrong item as evidence for records before we can resolve it.*

 

We are happy to accept any returns back within 30 days of purchase.  If you are unhappy with the goods. Goods must be returned in its original condition with all labels attached, unmarked, unworn and unwashed.