Shipping, returns, feedback and customer service:
Shipping:
Shipping days: Normally it will take 20-25 days.
Item with be shipped within 5 working days after full payment is received
We will ship your orders Air/Combined Mail (Included the tracking number).
Returns:
100% Return - Guarantee in 30 days
We accept returns for an exchange, or refund within 30 days of the items delivery.
Items must be in their original condition, not used, or altered. We will not pay the return shipping.
Feedback:
We really need your positive feedback after you receive your order and feel happy to our products, your comments will help us to improve ourselves.
Your satisfaction is most important for us. If you have a problem or question regarding your transaction, please feel free to contact us before leaving any type of feedback, we will try our best to solve your problem.
Customer Service:
We are here to help with your inquiries, questions, order status and returns.
Our commitment to you is to answer your e-mail within 24 hrs, weekend within 48 hrs. Send us an email with any questions or concerns you may have.
Terms of sales:
Import duties, taxes and charges are not included in the price or shipping charge. There charges are the buyer's responsibity.
About us:
SDS CUSTOM the first Ukraine company which specializes in spare parts for fishing reels. SDS CUSTOM is our brand for the wholesaler. We export over 20,000pcs reel parts every year to all of the world. Good quality and competitive price make us have excellent reputation. We are looking forward to have the cooperation with you.