1.We usually ship items with 24 hours(except weekend and holiday).
2.We are not responsible for any wrong or undeliverable address. Please make sure that your address is correct before we ship your package out.
3.The phone number sometimes will be important when your package is held by your Customs office or be put on your local post office. They may need your phone number to call you to pick it up.
4.Customers from Brazil, Russia, Italy, South America, Sri Lanka, and Maldives sometimes will receive your items after 30 days or more. Please be patient.
5.International sellers please are advised that customers in your country may charge duties or other fees. We are not responsible for any customs duties(tariff).
6.Before you open a case about not receiving your package, please firstly try to get its shipping status.
7.ATTENTION!!! Any overseas shipments can be delayed due to seasonal local holidays, custom procedures/back-log or any other unpredictable shippig delays that can occur over long distances. Hope for your understanding. lThank you!
If you don't receive the item after 40 days, please contact us, we'll investigate and solve the delivery problem.
1.We accept payment via paypal.
2.All of the items will be shipped to buyer's eBay address, please confirm your address on eBay before you buy.
We aim to provide you with the best online shopping experience, and it's really important that you love your purchase from us. If you would like to Returns, Refunds&Exchanges Please contact us ASAP, indicating the reasons and problems.
1.If you received the wrong item or the item was damaged, please do not worried and contact us firstly. We will resolved it ASAP.
2.If for any reason you are not happy with your purchase we also gladly accept returns. You will receive a full refund for the cost of the merchandise less all shipping costs. Item(s) must be returned in original, unused condition within 30 days with original tags/packaging. When we receive your package we will process the return within 14 business days. You will receive a refund for the purchase price less all shipping costs.
Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
Our office hours are:
And our office is closed on Sunday and public holidays (China).
We apologize for the late reply during the holidays and the time lag.