REFUNDS
Personalised items will not be refunded if the details you give me are incorrect, I will always send you a draft to check for your approval before I post your order.
None personalised items will be refunded if you change your mind before the item is posted.
I will also refund or replace if the item arrives damaged or is lost in the post (I will request a photo showing any damage)
IMPORTANT INFO
Colours may vary between online viewing and your actual printed product.
All monitors display colour differently; please take this into consideration when placing your order.
Please take note. Due to the personalisation of these items they are made to order, not pulled from stock.
I try my best to Post items within 3 days but on the occasions when I am busy it may take longer, I will always email a buyer with information of dispatch.
I am happy to accommodate if an order is needed urgently, please email me before you place your order.
As a seller of handmade items it can sometimes be impossible to deliver within the time stated under eBay delivery rules, please remember delivery times are ESTIMATES and therefore guidelines.