Payment

• We Accept Payment through PayPal
• eBay will automatically open a unpaid case after 2 business days of non-payment for an item. Unpaid cases can be closed if payment is received within their stated time. 
• If you are getting an error message that says “Seller does not ship to your address” please make sure you have a phone number fill in.

Shipping

• We ship Monday-Friday
• $5 Flat Rate shipping to the Continental United States, using ground shipping through UPS Surepost
• UPS Next Day Air is available, contact us for a quote
• Please contact us for quotes for shipping to Alaska, Hawaii, Puerto Rico and internationally
• We ship to your confirmed PayPal address
• We ship to APO/FPO/DPO/PO Addresses via UPS Surepost
• We will combine your orders and ship them together in as few as possible boxes 

Returns

• If you are experiencing problems with the product, please contact us through eBay messenger  
• Before you purchase, please read the following: All Sales are Final, No Returns. Material may have imperfections such as wrinkles, lines, color variations, uneven ends, punched holes for feeding machines, damaged cores and splices. Material may be composed of several rolls to equal order quantity and may not be a continuous roll.  Pictures and descriptions are used to describe imperfections and show the end user that the product is still usable. Material defects are mentioned in the description to the best of our ability. 

Contact Us

• Any questions or concerns? Send us a note through the eBay messenger and we will get back to you shortly. 
• Please do not contact Stahls’ ID about your order, they are our sister company and do not handle Stahls’ Clearance.