For USA shipping, our item is available by USPS Economy/Standard, USPS Priority, or USPS Priority Express (Overnight) Shipping. For international shipping, our item is available by USPS First Class International, USPS International Priority, USPS International Priority Express, or UPS Canadian Standard shipping. Not every shipping option is available at all times.

 

Time control boards do not normally come with T-con ribbon cables nor wires but will generally be paired with the original holding screws. 

Please check with us at AllstarTVShop before buying part if you are unsure about what you are buying.

If there is an issue with the part you received, please message us through the message system or our email included with the part. These messages are checked frequently. If you message us, we may be able to help you determine if you ordered the correct part for your symptom.

When contacting us regarding a part you received, if the part happens to be defective, we will take it back. If you ordered the part in error or shot-gunning it, please be honest when contacting us. Treat US the way you would want to be treated and we'll do the same. Do not open a case for 'defective part' simply because it didn't resolve the issue with your unit. If you provide enough information that tells us the part is defective, we will issue a full refund.

We recommend a technician diagnose your unit. Please note: Our guarantee against defective parts is only honored when the part is purchased and installed by a qualified technician. We accept no responsibility for injuries to buyers or damage to units or for parts installed by untrained persons. 

No returns unless installed by a certified technician. 
When contacting us, please state the reason for returning the item. If determined to be defective, please state the process to determine that the part was defective. Do NOT contact us and say "part does not work". If enough information is given and found the part is defective, we will issue a refund. Simply contact us directly.

*Any parts returned and determined to be damaged or non defective will not receive credit and buyer will be notified.

All Returns MUST include the following:

*Prior approval before returning the item.

*Original Invoice with explanation for return.

Part must have our identifying marks.

UNPAID WINNING PURCHASES WILL BE CANCELLED AFTER 48 HOURS.