All of our listed parts are used, used parts can have scratches, other small physical damages, can be dirty, can be fouled by used oil/coolant or other fluids, can be broken or not working. All of our parts are GENUINE! Items will be sold as shown in the pictures (when relisting items, similar pictures can be used therefore, main code will be the same, but the other numbers may be different)! Before buying please make sure this item fits your car. Please match your old part with the pictures to avoid any disappointment. Some pictures show OEM Part numbers so you can match it with your old part. If you are unsure if the part fits your vehicle, please CONTACT US before buying. Should you notice any mistakes on our item description and/or pictures, please report to us so we can clarify it prior to you purchasing the item. It is our pleasure to advise and assist our customers!

NOTE: All our parts are from RHD (Right Hand Drive) vehicles (unless marked otherwise in listing). All ECU'S we are selling are removed from vehicles without any programming or resetting. PLEASE MAKE SURE YOU WILL BE ABLE TO INSTALL, RESET OR RE-PROGRAMME IT ON YOUR OWN IF NEEDED. RADIO DEVICES come without code, mileage of SPEEDOMETERS is unknown (unless marked otherwise in listing). It might be that pictures do not show all scratches, defects, etc., so if item's visual appearance is very important to you, PLEASE ASK FOR MORE PICTURES BEFORE PURCHASING.

We always dispatch items as fast as we can! Most orders are dispatched within 1 working day (usually same or next day). Combined postage discounts are available for orders of multiple items, please message us listing the items prior to placing the order and we will come back to you with a special offer shortly. Please send your request in writing by email and we will reply within 24 hours.
Please note that remote areas postcodes might be charged additionally. Buyers with the remote areas postcodes will be contacted personally with a recalculated rate, if no response is received without 24 hours, the order might be cancelled.

Standard shipping takes 1-2 working days. Shipping costs provided for UK Mainland only! Islands and remote areas will be charged extra.

Shipping outside of UK - upon request only. It takes 5-9 working days. Shipping to the remote areas or islands might take more than 30 working days!

Collection in person is available. You can pick up items from our yard or arrange your own courier. Please note we do not accept Paypal payments for collection, we will only accept cash, Bank transfer or card payment for collections. Please contact us about details.

NOTE: We cannot guarantee delivery terms on Christmas and other public holidays. Please add extra 5-10 working days to the above mentioned shipping durations.

We accept payments via PayPal & Bank transfer (please contact us for payment details). Payment must be always received before the purchased items are sent. If you experience system problems while making the payment - please CONTACT US.

If for any reason you change your mind or no longer require the item purchased, please contact us within 14 days of delivery. You are welcome to return the item within 30 days after the item receipt day.

Please note that we don't process refunds until the item is sent back to us. As soon as we receive our item back, we will verify the secret marking and refund you asap. Buyer must CONTACT US before returning an item. Items must be returned in an original condition and packaging. All our items are securely or visibly marked and only those will be accepted back and refunded. The return posting charge is the responsibility of the buyer.

If the item you receive is found to be faulty or not working properly, PLEASE CONTACT US STRAIGHT AWAY. Our technical team will be glad to assist with any questions. Our long term experience show, that in the most cases and issues can be solved by simply trying to put the item once again in the correct order.

We do not accept liability for any labour costs involved in the installation of the supplied part, including costs related to damage caused during the installation, usage and/or removal of the supplied part. This includes missed appointments in a workshop or fitter which may arise, if there is a delay with delivery.

If the item is received damaged, it is very important to inform us of the damage within 24hrs of delivery. Failure to report this will prevent us from making a claim against the delivery agent. If the item arrived broken, scratched, etc.and it was clearly caused during postage, please inform us straightaway and send pictures of packaging and the damaged item.

Please note that only the notices regarding breakage (caused during postage) will be taken into account, which are reported within 2 days after receiving the item. All parts sold under the Buy It Now format will carry a minimum 30 days warranty starting on the day after receipt of the part. If the item you receive fails during the warranty period please inform us immediately in writing. Please note that all items are secretly marked externally and internally to prevent the fraudulent return of another faulty unit.

We strongly value our feedback reputation and work very hard to ensure that our valued Customers receive a level of service that meets their expectations. Our aim is your complete satisfaction. We are here to offer help and advice and our friendly and approachable customer service team will be happy to assist with any query you may have.

If you are satisfied with your item, positive feedback would be very much appreciated! Feedback is an indication that you have received your item, it is working, you are satisfied with what you received and our service on the whole! If something went wrong, please CONTACT US before leaving neutral or negative feedback! Any problem could be resolved with our support team, we value our Customers and will always do our best to maintain their happiness.  😊

Please always check pictures carefully, if you have any questions or need parts for your car, which are not listed, CONTACT US anytime. We will always respond!

...and don't forget, drive safely! 😊

FIVE STAR AUTO SALVAGE LTD^TM
📅 Working hours 🕗:
👔 Monday to Friday - 08:00 to 17:00 GMT
👔 Saturday - 08:00 to 14:00 GMT
😎 Sunday and public holidays - CLOSED