Terms & Conditions
Customer service is our top priority! Please be sure to read the description thoroughly to make sure that this is the item you want before making a purchasing decision. If you have any questions about this item, please contact us via eBay messages before placing your order. We make every effort possible to accurately describe and depict the items. Please be aware that slight variations in color may be due to differences in lighting and computer monitor resolutions.
Thank you for shopping with us. We appreciate your business!
• We only accept payments via PayPal and the payment is expected within 3 days after the order.
• In the occasional case that the product is discovered to be damaged prior to shipping, we will provide a full 100% refund to you within 2 business days.
• We provide FREE shipping & handling on over 75% of the catalog from our warehouses and suppliers from all over the world. For this item, we ship only to the lower 48 states within the United States. We do not ship to APO and PO Box addresses and there is no local pickups. We also do not offer combined shipping for items with shipping costs.
• It should take 1-10 business days for the product to reach your destination. Estimates by eBay FAST N FREE should not be taken for granted as they are mostly inaccurate and misleading as reported by our previous customers.
• If the product does not reach your destination within the time limit, please allow an additional 1-2 business days in case of postal delays and/or possible technical issues.
• If it takes any longer than that, please contact us using the Contact Seller menu, and choose "I have a question about using my item or I want to send the seller a message." as the topic to avoid inadvertently opening a case. This will allow us to resolve your issues in a timely manner.
• We kindly ask you not to leave a negative feedback before you contact us in case of any problems.
100% Satisfaction Guarantee Customers are eligible for returns within 30 days after the product arrives.
In case the product arrives damaged or there are any errors in the shipping (e.g wrong item or size), you will not be responsible for the return cost. For any other reasons, you may be responsible for partial or full return shipping fee. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a fair resolution.
Please note: There are possibilities that the items might not ship to your area at a certain time period (e.g during festivals, shopping seasons or excessively high volume order times). In order to ensure that you will receive the product hassle-free, please send us your Zip code via eBay message. This is to ensure the greatest satisfaction of our dear customers and for us to better fulfill your ultimate shopping experience.