1) OUR STORE HOURS: 8am-6pm Eastern. Should you need to communicate with us, all of our responses will be given during these hours. Should we receive your communication after store hours, you will receive a response the next business day. However, from time to time, we may respond outside normal business hours, which would indicate we have no social life. :-)
2) Using the best available refurbishing equipment. Our refurbishing process IS NOT with toothpaste and a paper towel. Our process involves the use of high-capacity commercial refurbishing equipment, and other professional methods, which repairs the vast majority of any scratches that would affect playability of the disc.
3) Offering our products at often some of the lowest prices on Ebay. We strive to price all of our discs at a reasonable price to help mitigate the risk of buying used product.
4) Offering our customers a 30-day satisfaction guarantee. In life there is nothing that is perfect, and used video games are no exception. Should you find that the game will not play in your console we will be glad to refund your purchase or replace the item at our cost.
We value you as a customer, strive to make your purchase as risk-free as possible and hope that you use us for all your used video game purchasing needs. Thank you!
Additional Notes:
DLC CODES: as with any used disc product, any DLC provided is most likely to have been used.
CASE CONDITION: this product is being sold as-is and without the original case, artwork or manual, HOWEVER this item will be shipped in a protective case.
MANUALS: this purchase does not contain the original product manual; since manuals are easily found online, many publishers do not even include them. We encourage you to visit one of the online manual providers if this is the case; they are usually free.