99Direct

We are a small team of individuals that love running our business on eBay. We sell new and used merchandise at extremely low prices. We order merchandise lots that are either new, returns, refurbished, or for parts. We test them, and check for quality assurance before listing on eBay.

Bidding/Buying

Check the listing condition before purchasing to make sure you are getting exactly what you want. If the item has a best offer option, do not message us with offers. Use the best offer button to give us your best offer. If the offer is declined that means we are not willing to sell the item at that price. If there is no best offer option, that means the price on the item is firm. Please pay within 24-48 hours. We file an unpaid item case after 4 days an item has not been paid for.

Shipping

Shipping rates may increase for international or P.O. Box addresses. We ship items every Monday morning and Thursday morning. If you purchase something over the weekend it will be shipped right away on Monday. A product purchased after 10am on Monday will be shipped Thursday morning. If you buy more than one item we will combine and reduced shipping for smaller items only.

Return Policy

If you are not satisfied with your item, or you simply changed your mind, send us a message. We offer returns within 30 days. Shipping for returns is paid by the buyer unless the item is defective or not as described, in that case we will cover all shipping costs. Abusing this policy to get free shipping on non-defective items will result in getting blocked as well as filing a “report buyer” claim to eBay. Note if item is listed as “For Parts” or “AS IS” we do not offer any returns, and all sales are final. Please read the item description before bidding/purchasing.

Feedback

We will address any issues to receive full customer satisfaction. Please contact us first before leaving negative/neutral feedback. Customers who leave negative/neutral feedback without contacting us first will be blocked. Prompt payments will result in positive feedback.

Contact Us

Feel free to message us with any questions. We will respond within 3 days, but usually within 24 hours.

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