NO RISK 30 DAY EXCHANGES, RETURN AND REFUNDS

If you are not happy with your purchase, please contact us via Ebay email first. When you are shipping your goods back for exchange or refund, please enclose a note with your parcel advising us of your details and requirement, upon receipt we will either refund or exchange as requested once we have received the parcel and the boots are in the same brand new condition as shipped out to you.
As the buyer you would be required to pay for the postage costs back to us, however we are happy to cover the shipping costs to have them shipped back out to you, if you require an exchange.
if the product you receive is not the one you have paid for or is faulty, we will cover return cost or refund the total price (including S&H fee).

The item must not be worn or soiled in any way and must be returned in its original packaging with swing tags attached.
The return must be made within 30 days from shipment date.

 

Payment:
We normally only accept payment by Paypal.
But if you wish to use other payment methods, please feel free to contact us.

Shipment:
We use either Australia Post E-Parcel Service or our Toll Priority Express Courier service for all deliveries within Australia & New Zealand. Delivery time is 1-4 business days from dispatch depending on where you are in Australia. Please also allow 1-2 business days for processing of your order. We endeavor to process our orders as quickly as possible. All deliveries are issued with a tracking number to track your parcel.

 

For any inquiries, feedback or complaints, we are here to listen to you and provide you with a solution.

Our Operating Hours are:
Monday to Friday 9:30am to 5:30pm AEST
We do not work 24 Hours nor do we work on Weekends or Public Holidays.
If your matter is urgent please advise in your contact email and we will endeavor to respond as quickly as possible!.