Return Policy
We provide 30 days money back return service!
1.
We offer a 30 day money back guarantee for all goods shipped out
correctly but are no longer needed by customer. It is buyer’s
responsibility to pay the returned postage and 20% restocking fee will
be deducted from the refund.
2.
30 days money back guarantee also apply to goods found to be faulty,
significantly different from the description, delivered incorrectly or
lost or damaged in transit.
As
to wrong item being sent, item can be returned for exchange or for full
refund. We will be responsible for all the return postage. Please
provide us pictures of the package including the barcode and package
list and the item prior the return
In
the unlikely case that item is faulty on the receipt, we will send out
the required parts ASAP to fix the problem. If the faulty item cannot be
repaired, item can be returned for replacement or for full refund
within 14 days of receipt.
If
there is any quality problem with the item covered by warranty, but the
issued is raised after 30 days of receipt, we will send out any
required parts freely to repair the item or item can be returned for
replacement if it fails to be repaired (Warranty doesn't apply on
accessories like carbon brush and spark plug)
Notes for Return
a)
Please confirm the return address and RMA number with us before you
send back the item. (We may request photographs of the package which
including the barcode, package list and the item prior of return before
processing any damage claims).
b)
We accept Royal Mail Economy Delivery and Yodel Economy Delivery
service only returning the item. Buyers must provide tracking number and
receipt of the returned parcel for us.
c)
All non-seller mistake returns for refund are subject to 20% of
restocking fee and buyers need to be responsible for the returned
postage.
d)
Goods must be returned in original condition with original packaging.
If the returned item is damaged upon receiving, we have the right to
give refund based on the damaged condition.
e)
Once we receive the parcel back to warehouse safe and sound, we will
refund the money back to your PayPal account within 1-2 business days.