Delivery

Orders are packed with utmost care and are dispatched to the buyer's eBay address within 1- 2 days after payment is cleared. Free postage (Australia Post Standard Mail) is applicable to buyers within Australia only.  If you would like an order sent to a different address, please let us know as soon as the auction ends.

Domestic Registered Parcel and Tracking

We highly recommend you use this option as it offers priority handling, tracking, and a signature on delivery. Registered articles provide cover against damage/loss in transit and is calculated at $1.50 per $100 value (or part thereof) up to a maximum of $5000 plus $2.95 for Signature on Delivery.We recommend customers use this option for items valued over $100.

Domestic Extra Cover

Extra cover against damage/loss in transit is available on registered articles only and is calculated at $1.50 per $100 (or part thereof) up to a maximum of $5000 plus $2.95 for Signature on Delivery. Customer should consider this option for items valued over $100.

Combined Shipping

We combine postage if your order includes multiple items. Please use the link at check out to allow us to apply the postage discounts.  

Worldwide Shipping and Miscellaneous Fees

International shipping will vary dependent on your location. Please ask for a quote before placing your bid to avoid disappointment at check out. Also, applicable Customs duties or local sale taxes are the responsibility of the buyer.

International Registered Post

Registered post is mandatory for international destinations. In addition, we recommend extra cover if items are valued more than $100. Rates for extra cover start at $9.60 for 1st $100 and then $2.50 per $100 or part thereof thereafter to a maximum of $5000. Please note that we will not be responsible for items lost/damaged in transit if this option is not taken.

Payment and Order Cancellation

Please pay within 7 days after auction closes. PayPal and direct bank deposits are accepted payment methods within Australia, whilst international buyers should use PayPal only. Please note that orders will be cancelled if payment is not received within 7 days.

Refund

If for any reason you are not satisfied with the item you ordered, we will refund all costs however require the buyer to pay the return postage fee.

Customer Service and Feedback

We value your business and strive to offer a high-quality service. However, should unintentional mistakes occur, we will endeavour to rectify any issues. Your feedback is most welcome.