Payment Policy

All payments are made through Ebay Secure payment which accept Visa, MasterCard, American Express, Discover Credit Cards, Debit, and Gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.

Shipping and Handling Info:
Because we care a lot about our customers we do our best to ship the orders on the same day or the next business day the latest. We send our buyers tracking numbers as soon as the order leave our warehouse

Shipping of orders within the continental United States is done via UPS, Fed Ex or USPS Ground.
Approximate shipping time from our location to any destination in the continental U.S. It varies from 1 to 5 business days.

We are happy to use expedited shipping methods at customer request and expense.

Canada and Non-Continental U.S.:
All Customers from Canada, Hawaii, Puerto Rico, and Alaska are supposed to contact the office about the additional shipping cost for these destinations.

Non-Continental U.S.:
For information on charges, please contact us via email or telephone, and provide us with your zip code.

When you accept your shipment from the freight company, please count and inspect the merchandise you receive very carefully. If you notice any damage or lost upon receiving, please have the delivery person note on the freight bill the actual situation of damage or lost, then notify the freight company to inspect merchandise and file a claim for damage or lost at once. If the damage or lost is noticed after merchandise is unpacked, notify us immediately. PLEASE DO NOT throw away or damage the packing materials until shipment is inspected and your claim is settled.

International Orders:
Your orders can be sent nearly anywhere in the world. To receive a custom international shipping quote, please contact us to provide you with shipping quote. Customs and duties are the customer’s responsibility

RETURN: 

We are happy to mention that our buyers can return any product that they feel should be returned for good reasons. But however, returns should be in good condition, as we reserve the right to refuse returns on items that have been clearly damaged or used extensively by customers. For all sheets and pillows, sheet sets and face pillow covers, the refund will only be given if the sheets & pillows are not used or washed. 

It remains the responsibility of our buyer to ship the item back in the original condition as well as at their cost. Moreover, though product can be returned for any reason, but we want to make it clear that used and opened returns are not accepted under any circumstances. Nonetheless, items damaged in-transit and/or factory defects will be repaired or replaced by us without hassle.

All returns are subject to a 15% restocking fee. Returns must arrive unused in original packaging, complete with all accessories and user manuals. Unauthorized Returns Items returned without authorization or items on which the customer refuses delivery are subject to a 15% restocking fee. Items that are returned damaged, used or not in original packaging will be subject to a 50% restocking fee.

REFUND:

There is no reason why our buyers should be skeptical. Despite the fact that we ship out only good and quality product, all of our products still have a 14-day no-questions-asked money-back guarantee.

However, as much as we cherish our buyers, we will like to state here that refund will be given only if products purchased are unopened or have manufacturer’s defect. We aim to satisfy all our customers, but if it comes to refund, before we can do the needful, the products purchased must arrive unused in original packaging, complete with all accessories and user manuals.

WARRANTY:

We want to make it clear that we do not get ourselves involved in selling and shipping of poor quality products. We package and ship only the products that have been declared perfect and found to be of good quality. However, our products have a 14-day no-questions-asked money-back guarantee. If you receive a product that has been damaged during shipping, please contact us immediately. We will file a damage report with the shipping company and make arrangements to resolve the damage. Any and all damage must be documented with photos of the damage (this is required to file a claim with the shipping company) and emailed to us within 3 days of delivery.