This means you are getting the best available product for your fish.
All our foods are freshly packed, and our bags are shipped so they will arrive in the best possible condition.
Our foods should not colour the water unless left to decay or overfed, unless specifically shown in our listing.
We use food grade or 360 micron bags where needed, which are much thicker and better quality to further preserve the feed.
Our own community tank is wholly fed on our products as we truly believe that we can offer the best in the business in terms of quality and value for money.
All our ebay listings offer a multi-item discount mix and match, to save you even more money.
Our shipping is the fastest in the business, and we take care in packaging, documentation and labelling to ensure that you have every chance to enjoy the product as it should be.
We offer a range of services from Free Shipping to Guaranteed Next Day services, simply select at the checkout.
Estimated Service Details (In slowest to fastest order)
2ND Class (Letters) Free Service takes 2-5 days, but delayed orders are taking up 10 working days in the areas where the delays are occurring.
These are not fluid and occur depending on the situation at local levels (Many offices are not delivering letters everyday)
Royal Mail 48 – Free Service takes 2-5 days and offers a delivery scan but is also subject to delay as above.
Royal Mail Tracked 48 – Tracked service which is 2-4 days with tracking information available online. Email and Text updates are provided.
Royal Mail Tracked 24 - Tracked service which is 1-2 days with tracking information available online. Email and Text updates are provided.
Royal Mail Special Delivery is Guaranteed Next Day to most areas in UK and some Islands (Unless suspended by Royal Mail due weather etc). Email and Text updates are provided.
As a term of sale any refunds for non-arrivals will be made not later than 1 month from order date, to allow time for the item to arrive.
Our Guarantee: If you are not happy with our foods for whatever reason, simply return for a refund, all you pay for is return postage, and any special outbound postage such as 1st class upgrade or Special Delivery Service if used. Any used product is deducted pro-rata from the refund.