Delivery
Domestic Registered Parcel and
Tracking
We highly recommend you use this option as it
offers priority handling, tracking, and a signature on delivery. Registered
articles provide cover against damage/loss in transit. This option costs an
extra $4.30 per article. Please note that we will not be responsible for items
lost/damaged in transit if this option is not taken.
Combined
Shipping
We combine postage if your order includes multiple
items. Please use the link at check out to allow us to apply the postage
discounts.
Worldwide
Shipping and Miscellaneous Fees
International shipping will vary dependent on your
location. Please ask for a quote before placing your bid to avoid
disappointment at check out. Also, applicable Customs duties or local sale
taxes are the responsibility of the buyer.
Extra
Cover for International Delivery
We recommend customers to add Extra Cover (EC) for
orders exceeding AUD $100. Rates for EC is $0 for the 1st $100 and then $4.00
per $100 or part thereof thereafter to a maximum of $5000. Please note that we
will not be responsible for items lost/damaged in transit if this option is not
taken.
Payment
and Order Cancellation
Please pay within 7 days after auction closes.
PayPal and direct bank deposits are accepted payment methods within Australia,
whilst international buyers should use PayPal only. Please note that orders
will be cancelled if payment is not received within 7 days.
Refund
We unfortunately do not offer
refunds on items which went missing or damaged in transit. If you wish to
pay for insurance to provide extra cover during transit, we can organise this
for an additional fee. Refund will not be processed until item is returned
and is still deemed in original condition (as presented on listing pic)
Customer
Service and Feedback
We value your business and strive to offer a
high-quality service. However, should unintentional mistakes occur, we will
endeavour to rectify any issues. Your feedback is most welcome.
GRADING GUIDELINES
We use the following grading system to assign
conditions to Video Games we offer for sale.
NEW (N)
Perfect. Disc or cartridge has
no scuffs/scratches, unplayed - possibly still sealed. The
insert/Inlay/Booklet/Sleeve is perfect. No wear, marks, or any other
imperfections - possibly still sealed.
AS NEW (N-)
Near perfect. No obvious signs of use, it may have
been played - but it has been handled very carefully.
Insert/Inlay/Booklet/Sleeve/Slipcase is near perfect. No obvious wear, it may
have only the slightest of marks from handling.
VERY GOOD (VG)
Disc or cartridge has a few minor scuffs/scratches.
This has been played and carefully handled. Insert/Inlay/Booklet/Sleeve has slight
wear, marks, indentations (may possibly have a cut-out hole or similar).
GOOD (G)
Quite a few light scuffs/scratches on discs or cartridge. This has
obviously been played and not handled as carefully as a VG.
Insert/Inlay/Booklet/Sleeve has more wear,
marks, indentations than a VG. May have slight fading, small tears/rips and
possibly some writing.
ACCEPTABLE (A)
Scuffs/scratches/flaws/signs of wear are more
pronounced than in G above.
Note:
Standard cases are not graded as they are replaceable.