❗❗ PLEASE READ BEFORE BUYING
We Do Not Refund If You Do Not Follow Policies Below
⚡Fish Imformation:⚡
Age: 12 - 17 weeks old
Gender: MALE
"All packages are packed with care
Live Guarantee Arrival."
All BETTA orders come with free shipping via USPS Priority Mail and it takes 2-3 days to deliver to your door.
We have an option for the customer to upgrade their shipping speed to 2nd Day Air or Next Day Air via UPS with an additional charge.
USPS Priority Mail: $16
UPS 2nd Day Air: $22
UPS Next Day Air Saver: $32
We also offer FREE UPS 2nd Day Air shipping for orders over $100 and UPS Next Day Air shipping for orders over $150. This offer will automatic applied to your order at check our so no code is needed. It will also be combined with multiple discounts so you can save more !!
Please go ahead and pay the shipping fee for each item you purchasing & we will refund the extra shipping fee back to the customers.
BETTA will be alive for up to 3-4 days without any food and with proper shipping and packaging. Over the course of 5 years of selling BETTA, I hardly have any problem with BETTA being transported alive, except in some rare cases when the shipment is lost for a week or in extreme weather.
· Shipping and handling within 24 hrs on our scheduled shipping day
· BETTA will be carefully packaged in a Styrofoam Cooler Box with proper insulation to ensure they can tolerate the temperature shift during the winter/summer
· Shipping Schedule:
Monday - Livestock
Tuesday - Livestock
Wednesday - Livestock
· Orders placed after 3:00 PM Tuesday will be shipped out next Monday morning
· Livestock (Freshwater shrimp and live plants, live fish) will be shipped Monday, Tuesday, and Wednesday only. Shipping them out this day will eliminate the chance of the package will spend overnight at the warehouse, therefore increasing the chance of their arrival healthily significantly.
· If the weather conditions are not allowed for shipping the livestock. I will discuss with you when should be shipped.
· Automatic message with all tracking details will send to buyers message. Please allow 12-24 hrs for tracking to be updated on the carrier website. In some rare cases, your tracking might not be scanned until reaching your local post office.
· Every shipment is covered under our Guarantee Live Arrival policy.
"We take the loss, so our customer
doesn't have to."
Every package bought from us is covered under our Live Guarantee Arrival Policy.
In the event of any animal dead on arrival, please follow these steps to submit your claim:
Please note, in some circumstances, our DOA policy will be voided:
Guppy are very sensitive to change when it comes to water in your tanks. Any immediate change can cause causality. While we working our best to ensure our shrimp an easy transit and deliver them healthy to your front door. Once they are in your possessions, it is YOUR RESPONSIBILITY:
💥Tail Nipping during transit is known in halfmoon betta fish. It is something that we can not control, therefore we cannot hold responsibility for tail nipping.
💥ALL SALE ARE FINAL, No Return Fish💥
💥IF FISH ARRIVED DEAD WITH FOLLOWING DOA RULE. I'LL REFUND FISH EXCLUDING SHIPPING. PLEASE ACCEPT THIS POLICY BEFORE BUYING FISH.
HAPPY BETTA KEEPING
LET US BE YOUR TRUSTED PARTNER IN YOUR BETTA HOBBY
Our PRODUCT always in quarantine minimum of 14 days before they list to the public for sale
There is no shortcut or exception in this process.
We want to ensure they are healthy & able to handle the stressful transportation to their forever home
We inspect our FISH/SHRIMP before shipping them out to customers.