Warranty / Returns:

• All of our items come with 14 days peace of mind guarantee (refund or exchange), if you have any concern.
• Defective or damaged item during transit must be reported within 48 hours in receipt. Which we need to claim the courier service as soon as possible Contact us through eBay messaging system
• Customers should return the item in its original packaging box and pack as good as he/she received it.
• Warranty voids if Warranty stickers (Stamps) are removed or damaged. We will report to eBay if an item is returned back without warranty stamps. And we will not be able to entertain you. It may cause you a loss of your item and paid amount.
• Simply return the purchased item(s) within 14 days of receipt in its original (re-sellable) condition and packaging for a refund (minus Postage & Packaging) or exchange.
• FREE delivery is applicable within the UK Mainland only and free delivery is only applicable if you are intending to keep the item, it means postage is included in cost of the item.
• Any faulty item(s) or wrong item(s) must be returned within 14 days from receipt. It is customer's responsibility to pay the return postage in any instance. It is advisable that customer should obtain proof of postage in case of rare event of the item not being received.
•  We offer three Months warranty on most of our items covering manufacturing defects only. This warranty excludes any damage/mishandling caused by the user.
•  If our supplied item develops a fault due to a manufacturing defect, please get in touch with us via eBay messaging system for RMA (return merchandise authorization) and return instructions. If you return the item, you must return it with RMA number and copy of invoice, and must state reason for return.
• We can only refund or replace the item when we actually receive it back. All Returns are processed within 5 working days of receipt at our office.

Please note:

Part numbers given in titles are there only to help you find a compatible screen for your current model number. It is not guaranteed that you will receive the exact part number as in the listing title. You will be shipped a 100% compatible item as your original part number or the one you are searching for, as manufacturer keep changing them with time and some part numbers are no longer available. Also, pictures in the listing are for illustration purpose only to show the position of the connector and the fixing points.
* Guide for Choosing the Right Replacement Screen for Your Laptop
* Notebook manufacturer use different types of screens when assembling a single model of laptop. As a result, more
   than one type of screen can be used by same laptop.

Shipping Time:
Orders received before 2:00 pm GMT, with cleared funds will be dispatched same day with your chosen delivery
method at check out.
Orders received on weekends and public holidays will be dispatched on next working day.

UK (Mainland) Estimated Delivery Time:
We do offer express shipping if item required urgently please choose "Express Delivery" at check out, UK estimated
delivery time within 1-2 working days.

Economy delivery:
2-4 working days (Sometimes courier / Royal Mail can take longer to deliver, due to unseen circumstances)
If you did not receive your item within 5 working days, please contact us through eBay messaging system.

Standard delivery:
1-3 working days (Sometimes courier / Royal Mail can take longer to deliver, due to unseen circumstances)
If you did not receive your item within 5 working days, please contact us through eBay messaging system.
Courier Services we use?

We use Royal Mail, DPD and Interlink:
Can You Change Your Shipping Address?
Once the order is placed PayPal do not allow changing address. However, you can change shipping address by adding your new address in "PayPal" before ordering and then choose your new shipping address at check out.

Please Note: Do not send any eBay message or add note in order for address change, as we cannot change your shipping address once order is placed.
We will dispatch items to PayPal registered address only. Please make sure your address is correct. Undelivered items will only be dispatched after re-payment of postage charges

Cancel my Order:
Question: I have just bought the item and do not need any more or bought the wrong item; can you cancel or stop the
                 order straight away?

·      Please send message through eBay and we will do our best to cancel or stop the order if possible (but not always
       possible) as we have an automatic system and it takes the orders from eBay and process them automatically.

·      We will reply messages as 1st come 1st served basis and there may be other messages in queue before your
       message, it is not possible to jump and see your message 1st.

·      Please do not send 100’s of messages/emails as it will just delay our response time to other customers.

·      If we were not able to cancel or stop your order and your order is shipped, please request RMA number for return
       through eBay messaging once you have received the item and we will be happy to assist you.

If Item is not Received:
We strive hard to process all orders according to our promise and rely on 3rd party couriers. If your item is delayed by courier, international local postal service or the International Customs Inspections, then we cannot be held responsible for delay.