The process is extremely simple. Follow the eBay steps ensuring to enter your phone number when prompted (please contact us if you miss this step) - This will enable us to promptly keep in contact and arrange delivery.

The measurements are normally listed within the item specifications at the top of the eBay product page, however if these aren't displayed please contact us and a member of our dedicated team will be happy to help.

All of our products are on hand ready to be dispatched to your local store. Please refer to the item description for a specific delivery time period. If you have any questions before purchasing please contact by email dfsdirect@dfs.co.uk

The delivery team will deliver the furniture directly to your door, please be aware we are not able to take away your old furniture. To make sure you are completely satisfied with your furniture the delivery team will ask you to sign for your furniture after it has been delivered.

For your safety and ours we cannot accept this payment method. Our preferred method of payment is Card or PayPal however if this is something which causes any inconvenience please contact us to see if we can provide any alternative options.

Our upholstered furniture is built to such high standards that we give a free fifteen year guarantee on everything we make and on products that we have exclusively sourced from our supplier partners.

This guarantee starts from the date of delivery and offers cover against manufacturing defects on the frame and spring construction. We also cover your furniture for 2 years against any defects which may arise, under normal use, through faulty factory workmanship including sofa bed and recliner mechanisms.

We offer a 2 year guarantee on all occasional, dining, bedroom furniture, mattresses and garden & conservatory furniture.

Both DFS and eBay will send confirmation of your order. We ask you to provide a telephone number at the point of purchase so we can contact you to arrange delivery and keep you informed every step of the way.

While you're making room for your lovely new sofa, you can be green and help the British Heart Foundation (BHF) in its vital fight against heart disease. DFS has partnered with the BHF, the UKs heart charity to offer a simple and environmentally responsible option for getting rid of your old sofa.

If your sofa is in a clean and saleable condition complete with fire safety labels (legal requirement) the BHF will collect your sofa for free to be sold in one of its over 150 Furniture & Electrical stores across the UK. The BHF try to reuse as many of the items donated to their stores as possible, ensuring that minimal items enter landfill each year. By donating to the BHF you will be helping to raise funds towards the much needed research, education and care for people living a heart condition in your local community. If you are a tax payer you can also Gift Aid your donation, to help raise even more funds.

Upholstery can be tricky to deliver so here are a few helpful hints to remember when choosing your furniture.

• Have you measured the area of the room you want your new furniture to go in?
• Consider the length, width and depth of the new furniture (detailed in Item Specifications)
• Have you checked the height and width of the doorways, hallways and other access points into the room and property?
• Are there any tight twists or turns between your front door and the room you want your sofa in?
• How does the size of your new sofa compare to your current sofa?
• Do you live in an apartment which is only accessible via a lift? Is the lift large enough for the furniture?

If you have any concerns over access to your property or are unsure about your measurements, please speak to our dedicated eBay team.