SHIPPING:

We ship within 1 business day and often on the same day if payment is received before 1 pm EST. We do NOT work on weekends and National Holidays. All items purchased on Fridays after 1 pm EST will be shipped on the following Monday. In case of return/exchange, the buyer is responsible for all shipping charges.

COMBINED SHIPPING:

We offer Combined Shipping on all our products. Please give us a call prior to making a purchase and we will figure out the best shipping price solution just for you.

SHIPPING RESTRICTIONS:

We ship to 48 Continental States only! We do NOT ship internationally!

RETURN POLICY:

Returns accepted within 14 days after the buyer receives an item. To qualify for return/exchange, all items MUST be in original condition and original packaging.

RESTOCKING FEE:

Please, note that a 20% restocking fee will be applied to all returned items.

FEEDBACK:

Your feedback is vitally important to us! Our #1 priority is customer satisfaction on every level. If you feel unsatisfied with any of our products, please contact us before leaving a feedback, we ALWAYS do our best to find the best solutions that work FOR YOU!

LIFETIME MECHANICAL AND FINISH WARRANTY:

This product covered by a lifetime warranty to the official residential user of "Constructor" locks against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed.
This warranty DOES NOT COVER abused or misused products; scratches; abrasions; deterioration caused by the use of plants, solvents or other chemicals; or products used in commercial applications.
If this product or any part of the product fails due to a defect in materials or workmanship at any time during the life of the product the manufacturer may repair or replace the product or issue of refund of up to 75% of the purchase price. Return of the defective product or part at the customer's expense, along with proof of purchase, may be required.
This warranty applies only to defects in materials and workmanship and does not cover products which have been abused, altered, damaged, misused, cut or excessively worn.
Some states do not allow certain exclusions or limitations, so the above-mentioned exclusions may not apply to you.

FEEDBACK:

This warranty gives you certain legal rights and you may also other rights depending on what state you are in.
CONSTRUCTOR PRODUCT SERVICES COVERED BY THIS WARRANTY:
Prelude; Cerberus; Comfort; Prime; Guardian; Chronos and all Deadbolts