Return Policy
We offer 30 days return policy from the day you receive your order under following conditions:
Refunds and exchanges may only be made within 30 days of receiving the merchandise.
20% restocking fee will be charged for a refund or an exchange. Restocking fee will not be charged for any voltage converters with fuse protection that are being exchanged. Restocking fee will not be charged for defective or damaged merchandise. Misused or abused merchandise will not be accounted as defective.
Obtain a Return Merchandise Authorization (RMA) number from Gandhi Appliances before returning any merchandise. Note that we will not accept any merchandise sent without a RMA number.
All returns must be brand new, factory sealed, unused, untouched and in original non-damaged condition, including packaging, documentation, warranty cards, manuals and accessories or else it will not be accepted. Any missing items will be subject to a replacement charge.
Returns must be received within 5 days of the RMA's issuance.
Original shipping & handling charges are non-refundable. Customer is responsible for return shipping charges. This also applies to defective items. Please be sure that return shipments are properly packed and fully insured. Gandhi Appliances is not responsible for returned packages if lost by carrier.
Please note that an RMA # does not guarantee final disposition and all returns are subject to inspection. All exchanged/ returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the original manufacturer’s carton. In some cases, we may charge you for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items. Packages refused on delivery will be issued refund (excluding initial shipping & handling charges and 20% restocking fees)
All returns must be packed in an outer shipping carton with valid RMA # written on the outside of the shipping carton.
Our Returns Department will refuse any package that does not have a valid RMA#
Please include your payment receipt and your ebay id.
We are not responsible for return shipping unless there was an error in our part
Send pre-authorized returns to:
Gandhi Appliances
Attn: Returns
7447 Linder Ave.
Skokie, IL 60077
RMA #___________
Manufacturer's warranties are processed by the manufacturer. For warranty questions, inquiries, or repairs, please contact the manufacturer.
All defective merchandise may be returned back to us only within the 30 days of receipt.
20% restocking fee will also be charged for any order that is refused on delivery or returned back for any reason except if defective.
This policy may be modified or changed without any further notice.
We will ship within one business day upon payment receipt
Winning bidders pay no Shipping & handling fee within 48 contiguous states. We also ship to P.O. or Military mailing addresses. We ship via Standard Shipping service. E-mail us if you require another shipping service. We will provide you with the package tracking number after shipping. Extra shipping charges may apply to ship to Hawaii, Alaska, Puerto Rico, or APO/FPO Military Addresses.
NOTE: Buyers outside of USA are subject to pay brokerage fees or custom duties.
International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.