Shipping
- Domestic shipping rates apply, discounts given for additional items.
- If Item is Free Economy Shipping - no shipping charges apply.
-Orders
are packaged and shipped daily during normal business hours. Orders are
not processed during weekends and national holidays.
-Items
are shipped according to shipping method requested at time of
purchase. Processing is 1-2 business days. Most orders are shipped
within 24 hours Monday thru Friday. Morning orders are generally
shipped same day.
-We only ship to confirmed address provided to us by Ebay.
REFUSED
DELIVERY OR UNABLE TO FORWARD: If a customer refuses to take delivery
of an order, the customer will be charged all shipping fees associated
with the order.
LOST PACKAGES: We cannot control the delivery
methods of the U.S. Postal Service Military Postal Service, UPS, DHL or
Federal Express. All carriers may leave packages unattended at door
steps, porches and back doors. It is critical that you take steps to
secure your packages when they are delivered. If you do not receive a
package and believe it was lost or stolen, please contact us through
your order details and/or by phone. We will try to assist you in finding
any misplaced package. Your local U.S. Post Office does have
geo-tracking technology which tells them exactly where a package has
been delivered.
Payments
We accept all ebay forms of payment
Return Policy:
If you are not satisfied or would like to exchange your item, we provide a 30 day return policy.
-Returns must be received within 30 days of initial request
-Please package items carefully for return (items damaged on the return trip may not be refunded)
-Refunds (less original shipping and return shipping costs) are issued within 1-2 business days of receipt of original item sent
-Restocking fee may apply
If
the wrong item is returned the buyer must provide a prepaid shipping
label if they want the incorrect item back. If the buyer does not
provide a return label within 30 days, the item is forfeit. If the
correct item is not received within 30 days, the refund will be denied
The
product(s) MUST be received in the same condition as shipped. If the
item is returned damaged or otherwise unsalable and out of return policy
window the return will be denied or 50% of the refund will be withheld.
Pet apparel is non-returnable if worn and/or covered with pet hair.
Items must be returned shipped packaged appropriately.
-If you are returning a shoe PLEASE NOTE: A shoe box is not a shipping box item should be returned in proper shipping container.
-If state item defective or doesn't work - explanation is needed.
-If you feel description is inaccurate - please describe inaccuracy.
Feedback:
-We appreciate positive feedback.
-If
for any reason there is a problem or concern with your order please
contact us for a solution. We appreciate the opportunity to resolve any
problem by contacting us before leaving negative or neutral feedback.
-We pride ourselves on prompt, accurate service and making sure you are pleased with your shopping experience.
THANK YOU FOR SHOPPING WITH US