We accept  all major credit cards.

Shipping is free in the domestic U.S, including HI,PR,VI, AK.

Order received before 2:00pm in business days will be shipped out same day, all other orders will be shipped out in the following business day. We do not ship on weekend or holidays.

All of products come with 1 Year warranty, and we offer 30 days return or exchange, we will pay for the  shipping fee if our fault was found. Please contact us first, you will need a RMA # to start the return.

If you have any questions or are dissatisfied with your shopping experience, please contact us.

We reply to emails in 1 business day (exclude weekend and holidays).

Customer Service Hour is Monday to Friday, 9:00 - 17:00 PST 

1, What do I need to do if the cartridge I have received is not not working for my printer?
Please contact us we will eith fir the problem you have or ship replacement to you with no charge.

2, Do I really pay return shipping if I received defective items?
No, if you received any defective items or any issue by our fault that casue a return, Please contact us first, and we will pay for return shipping fee.

3,Can I order customized combos that you don't have it listed?
Yes, We can do any color combos you like, just contact us, we will provide a quote and make a new listing for you to purchase.