We will gladly refund your money if for some reason you are not completely satisfied. Please email us and we will start the process and see what we can do. We will allow a refund or exchange if we have the item in stock. 

Please know that the items must be returned in the original packaging, tags still intact, free from any smells, and must be in the same condition it was shipped. Any products must be unopened and unused. We take pictures of our items right before shipping for our records and to protect us from any discrepancies about the product or item.
We do not accept returns or refund swimwear, lingerie, formal wear or select vintage items. Please take this into consideration when purchasing the item.

Return shipping will be the buyer's responsibility unless we have made an error in our listing or the item was flawed when you received it. Please let us know prior to leaving any negative feedback so we may address any issues or discrepancies. We certainly want you to be happy with your purchase.

BUY WITH CONFIDENCE!

We take pride in what we sell! We never try and deceive our buyers in order to make a sale.

Location! Location! Location!

You will notice many of our items will be listed NWBT or NEW WITHOUT TAGS. We are located next to three major designer outlets and high end shops. Many of the major designer stores sell clothing to the local boutiques and high-end shops due to excess inventory. The boutiques remove the store tag so customers may not return the items to the original retail store for a refund or store credit. With that being said, in our listing when it says new without tags, or new with Boutique tags, the item is BRAND NEW and has never been worn.

We rate the condition of our items into these following categories

*BRAND NEW WITH TAGS*

*NEW WITHOUT TAGS/ NEW WITH BOUTIQUE* TAGS
NEVER WORN, WASHED, JUST MISSING ORIGINAL STORE TAGS

*MINT CONDITION*
IT LOOKS LIKE IT JUST CAME OFF THE RACK

*EXCELLENT*
NEAR MINT BUT MAYBE WORN A COUPLE OF TIMES

*GENTLY USED*
RARELY SELL THIS UNLESS IT'S VINTAGE OR REALLY UNIQUE. WE WILL DESCRIBE ANY FLAWS

We do not sell anything that has stains, holes, smells, or major issues. we will describe the item to the best of our ability. If there are any imperfections or flaws they will be noted photographed and disclosed in the listing.

If the garment is not brand new or new without tags, the item is either dry cleaned or freshly laundered. All items come from a pet free smoke-free environment. All clothing and items are neatly packaged and shipped with care. 

Please know that we are not professional photographers but we try to take the best pictures in the best lighting. You will always see the maximum pictures allowed showcasing the item from different angles to give a full perspective of what you are purchasing.

Feedback and stellar customer service is very important to us! We stand behind our products and merchandise. If for some reason we have missed something, or you are not completely satisfied, please let us know prior to leaving any negative or neutral remarks. Contact us immediately and we will resolve any issues you may have.
Our main goal is to make you happy and keep you coming back!

Please add us to your "Saved Sellers" list. Let us know if there is a particular brand, size, or type of item you are looking for.... We just may have it.
Thanks for shopping our store and we hope you have a great day!
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