All eligible items are dispatched through Royal Mail within 24 hours of receiving cleared funds. Items are carefully & professionally wrapped, so you receive your item in perfect condition. Items bought over the weekends and Bank Holidays will be dispatched on the 1st postal day.

Items should be received within 2-3 working days. In the unlikely event that you do not receive your item within this time, please allow 10 working days for delivery before contacting us, as the Royal Mail do not consider an item lost before that time (15 days for international).

In the event of Returns, Simply send it back to us within 30 days of receiving it in its original packaging, unused and unworn condition and we will issue a full refund once we receive the item(s).  However, please contact us with the details if an exchange is needed and we will be more than happy to do so.

Return Address
Top Brand Outlet Ltd
C/O M Rabbani
Unit 10 Howletts Hall Farm
Mill Lane
Nevestock
Romford
Essex
RM4 1ET
United Kingdom

You will need to pack the item securely and include a brief cover note stating:

Your Full Name
Post Code
The reason for the return
Whether you would like a refund or an exchange.

Please make sure the item is in its original condition.