PayPal is our preferred method of payment. If you do not have a PayPal account, all major credit cards are gladly accepted through PayPal as the payment processor. PayPal offers great buyer and seller protection. Your order will be processed pending receipt of cleared payment through PayPal.

We ship to anywhere in Australia via Australia Post or by Courier (Fastway, Toll IPEC or Couriers Please). Your order will be processed within 1 business day and sent direct to you with Australia Post or by Courier (Fastway, Toll IPEC or Couriers Please). We do usually ship to PO boxes or Parcel lockers, however in some cases we may ask you to provide an alternative residential address instead (eg. for large bulky items not catered for by Australia Post). We will provide you with tracking information and updates on the progress of your order. Your order will typically arrive at your door step in 2 to 10 days, depending on location. A signature may or may not be required on delivery, depending on order value. Generally, we suggest that any orders over $100 require a signature on receipt. It is your responsibility to verify you have entered the correct delivery address. If the address provided is incorrect, any extra freight or replacement costs will be charged to you.

We offer a 30 day return/exchange policy for most of our products. You can request a refund if you are dissatisfied for any reason with your product.

Orders are processed immediately and dispatched to fulfillment as soon as they are received. For this reason, we are typically unable to honor cancellation requests. If you need to cancel the transaction, please contact us as soon as possible and we will attempt to cancel the order. If the order has gone too far through the fulfillment process, we will be unable to cancel. In that event, you would need to wait until you receive the item and go through the normal returns process as mentioned in the returns section of our policies.