SHIPPING
All items are shipped within 24 hours of the receipt of payment during the working week days. We ship by USPS, Fedex, UPS or freight to the 48 states of contiguous United States determined based on availability of service, ETA and shipping cost. We only ship to eBay verified address. (Please note: for shipments to Alaska, Hawaii and Puerto Rico or International Shipments we can only determine shipping cost after you send us an inquiry and will provide ETA and will invoice you the difference. We can ship items by priority or express service, please ask us for a quote in advance with a cut off time of 11 AM EST). Vinpax reserves the right to cancel any order from buyers with low or negative feedback and ratings.
CUSTOMER SERVICE
We are committed to nothing short of excellence regarding the support we provide to all of our customers before, during and after your sale.
Returns Policy:
Our policy for all items sold at our store is that you may return or exchange an item, excluding any shipping charge, within a period of fourteen (14) days unless the product has been used which deems the product non-returnable.