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Delivery Service
IMPORTANT NOTICE!
Customers who are in Scotland area & Devon area will need to provide us with your postcode before purchasing any items for us to get a delivery quote for your postcode , as the standard postage cost will not be the same for these areas mentioned . if you purchase an item & don't provide us with your postcode before purchasing we are entitled to cancel the order.
All items are given an average of 3-5 working days delivery unless stated 2-3 working days and also included a 2 day dispatch time for us to remove item and get it sent out to courier or collected. Some items might be delivered sooner and some might take longer due to the size of the item. We strongly recommend you to message or contact us with your delivery postcode before purchasing so we can get a rough estimated delivery time for you . All 3-5 working day deliveries are sent on a pallet & a tracking number can be provided if requested by the customer . All 2-3 working day Deliveries will be tracked. If customer requests the item to be left in safe place with the courier , it can be done but we will not be held responsible if the item goes missing or gets damaged once left in the safe area.
Body panels & glass items
All body panels are sent via a pallet service & could take longer than the estimated delivery date given on eBay , we appreciate this can be frustrating, however I think we would all agree we would rather the panels to arrive in the condition they were when paid for rather than damaged.
Returns policy
Any parts returned under warranty will not be exchanged or refunded if found to be tampered with or stripped in any way. The customer is to pay postage on any parts returned unless an agreement has been made prior to the original delivery, Once the items are shipped out, the shipping & handling fee is not refundable. all items are checked prior to packaging, customers are responsible for checking the condition and checking that the goods are correct before accepting the delivery.
Terms & conditions of Guarantee
A period of 28 days from the date of purchase in which the part must be fitted and tested if faulty, returned for exchange. If no exchange is available, a refund will be issued on the original purchase price less postage Cost.
No allowance will be made for any labour or delivery costs incurred.
No refunds will be given on parts in good condition supplied by us.
E.C.U.’s & DISTRIBUTORS – all E.C.U.’s and Distributors are tested before removal from vehicle, therefore no exchange or refund can be given.
No Exchange or refund will be given if:
1: Proof of purchase not surrendered i.e. 2: invoice: Out of 28 days warranty 3: Security marks are not Visible/Removed. 4: Part has been tampered with. 5: Fitted incorrectly.
