12 Months comprehensive local warranty:

Unlike many other sellers who can only give 3- or 6-months warranty, we stand by our products and give you a full 12 month warranty. The warranty period begins from the day you receive your device and will be valid up until the very last day of the warranty period. Our warranty covers all faults and issues (Normal battery usage depletion excluded) that may arise with your device within the warranty period. This does not include damage caused by the user such as drops, physical damage or water damage. For warranty claim, please contact us through eBay message for our return address. We generally will always process the warranty device within 2 to 4 business days of receiving it.

30 Day Satisfaction Guarantee:

For a real peace of mind, we offer a 30 Day Money back Satisfaction Guarantee without any questions asked on all items you purchase from us. If you are not happy with your purchase for any reason within the first 30 days, you can send back the device (in original condition) to us for a full refund or replacement. We will pay for the return postage too.

100% Australian owned company:

We are very proud to be 100% Australian owned and trusted company. Every item we sell is being processed and dispatched locally from our Melbourne Warehouse. We are a Trustworthy Australian Registered Proprietary Company.

Industry leading inspection and quality control process:

Every item we sell has been processed through our stringent inspection process at our Melbourne based warehouse. We invest heavily on inspection and quality control process to ensure only the highest quality devices are being sold to our customers.

Battery Health Above standard: -

Battery performance may vary based on capacity and type of usage. Ausamm inspect battery on every single device to ensure it has 80% or above outstanding battery performance based on manufacturer specifications before being sold to our customers.

5-Star Customer Service:

Customer Satisfaction is our priority. We are committed to provide excellent products and deliver top-notch service for all of our customers. Our customer service team are standing by to make sure all pre and post purchase inquiries are responded in a timely manner.