Order Processing Times Orders will ship within one business day of receiving payment. Orders placed on the weekend or on a holiday will be processed the following business day. You will receive an email with your tracking number as soon as the order ships. | Shipping Discounts We offer FREE shipping on US orders over $4.95! (This does not apply to tires, over sized or very heavy items.) |
Return/Exchange Policy If for any reason you aren't happy with your purchase you may return or exchange the product within 14 days of the delivery date. The product must be unused, in re-sellable condition and include all original packaging and tags. There are NO exceptions to this rule. All you have to do is send the product back to us, include a copy of the invoice, and write a brief note explaining the exchange or return. When it arrives we will get it processed within 2 to 3 business days and either issue a refund or send out the exchange. We will assist with warranty issues; however, all warranty issues are the ultimate responsibility of the manufacturer. We cannot be held responsible for manufacturer policy and/or processing. Custom Duties MOTO-TECH WILL NOT BE RESPONSIBLE FOR ANY CUSTOMS FEES. BEFORE YOU ORDER MAKE SURE YOU WILL NOT BE CHARGED WITH ANY TAXES/DUTIES. |