Worldwide Delivery Wherever you are in the world, our mosaics can reach you. We’ve made sure that our fine quality of mosaic art is accessible to the largest audience possible, in line with our belief that beauty should be celebrated at every opportunity. Shipping Time If the mosaic is available in stock, it will be shipped immediately and will take approximately 5 days to reach your doorstep via DHL Worldwide Express. Shipping outside the USA may vary from country to country depending on zones.
Whole sale or larger orders Thanks to our combined shipping rate program, the more you buy, the less your pay for shipping. Contact us for large or wholesale orders. VAT and custom duties:
The prices on the website do not include VAT or custom duties at destination. We offer refunds only in the following cases: - If the damage found upon unrolling is irreparable. However, we require an immediate photo to be taken, within 5 days of receipt, in order to estimate the cost of damage and replace your mosaic. A free pickup from your address will be arranged and a new mosaic will be produced to replace the damaged one.
- If the mosaic received is very different than the one in the image upon order. However, we require an immediate photo to be taken, within 5 days of receipt. A full replacement will be made then.
We send you a picture of your exact mosaic prior to shipping to avoid any confusion upon arrival.
Once you approve the picture of your exact mosaic prior to shipment you can't return it once you receive it unless it is damaged (Please refer to point 1 above). All cases left unreported after 1 week of receipt will be dismissed by our claim department. |