-Orders are packaged and shipped daily during normal business hours. Orders are not processed during weekends and national holidays.
-Items are shipped according to shipping method requested at time of purchase.  Processing is 1-2 business days. Most orders are shipped within 24    hours Monday thru Friday. Morning orders are generally shipped same day.
-We only ship to confirmed address provided to us by Ebay.
 

-If state item defective or doesn't work - explanation is needed.
-If you feel description is inaccurate - please describe inaccuracy.

REFUSED DELIVERY OR UNABLE TO FORWARD: If a customer refuses to take delivery of an order, the customer will be charged all shipping fees associated with the order.

LOST PACKAGES:  We cannot control the delivery methods of the U.S. Postal Service Military Postal Service, UPS, DHL or Federal Express.  All carriers may leave packages unattended at door steps, porches and back doors. It is critical that you take steps to secure your packages when they are delivered. If you do not receive a package and believe it was lost or stolen, please contact us through your order details and/or by phone. We will try to assist you in finding any misplaced package. Your local U.S. Post Office does have geo-tracking technology which tells them exactly where a package has been delivered.


Feedback:

-We appreciate positive feedback.
-If for any reason there is a problem or concern with your order please contact us for a solution. We appreciate the opportunity to resolve any problem by contacting us before leaving negative or neutral feedback.
-We pride ourselves on prompt, accurate service and making sure you are pleased with your shopping experience.