Delivery - Save on shipping costs
All items are automatically combined to offer the lowest possible rates for the shipment (according to product weight and destination): shipping discounts should automatically be applied. You will pay the delivery cost only once. If they aren't applied automatically, you can request the shipping amount from us by placing your pointer over the item and selecting request total from seller.
All orders are quickly prepared after receipt of payment and are shipped safely (with tracking number) and only delivered against signature.
- Receiving your order safely and against your signature
To ensure that shipments arrive safely, wel pack them carefully and neutrally. Additionally, all our shipments are shipped with tracking number and delivered personally against the signature of the recipient.
During the order preparation we systematically check all the articles condition: we check that nothing is broken and that all parts are well presents to avoid any complaints. We also mark invisibly all products and take pictures of all the different parts during the shipment process, in order to prevent any fraud.
Remember to inspect your package upon arrival. In case you notice any damage to the packaging or package, please document them in writing on the delivery slip and inform us immediately by email so that we can find a solution quickly. A complaint to the carrier is only possible if the customer has expressed reservations on the delivery note.
We ship Internationally with:
- Delivengo // Spring - Delivery in 10 to 15 days at your home.
- FedEx® Connect Plus - Delivery in 5 to 7 days at your home.
- UPS Standard® - Delivery in 5 to 7 days at your home.
We work with Chronopost and Colis Privé, French leaders in express delivery, to ensure that your order reaches you quickly and safely.
- Chronopost (Chrono 18) - Next day delivery before 18 pm at your home.
- Chronopost (2Shop) - Delivery in 2 to 3 days in the Pickup Point of your choice.
- Colis Privé - Delivery in 2 to 3 days at your home.
- Rest of the European Union
- Delivengo // Spring - Delivery in 3 to 5 days at your home.
- Chronopost (Classic) - Delivery in 2 to 3 days at your home.
For most items we ship Internationally with:
Attention: Customs clearance may take several weeks. Unfortunately this is a factor we can not control, but in most cases the package is quickly released and delivered to the customer. Please note that any costs for customs, administration and tax at destination are not shown and are responsibility of the recipient and to be paid to the carrier upon delivery. We do not mark any orders as "gifts" or with lower prices than those invoiced / paid; these actions are prohibited under national and international law.
- Delivengo // Spring - Delivery in 10 to 15 days at your home.
- FedEx® Connect Plus - Delivery in 5 to 7 days at your home.
- UPS Standard® - Delivery in 5 to 7 days at your home.
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