1. Please double check that you have ordered the correct part. We must all reduce our carbon footprint. Sending and returning the wrong parts has an impact on the environment with wasted fuel miles, packaging, etc. If in any doubt ... Please message me.
2. All parts listed are in good working condition, cleaned, tested where necessary and stored in a clean, dry environment.
3. To avoid any confusion, all parts are security marked & photographed to ensure that any parts returned are the original parts sent.
4. All orders are carefully packaged using recycled materials. ♻
5. All free postage orders are sent by Ebay Packlink courier & all orders received by 5pm are dispatched the same day Monday - Saturday.
6. 10% of the listing price will be refunded if the order is collected in person or collection is arranged.
7. Returns are not a problem, your money is protected and a refund will be issued as soon as the item is received back but please be aware buyer pays return postage and buyer is responsible for return packaging, tracking & insurance.
8. We will get your order to your door as quickly as possible & you will be able to track your order from dispatch to delivery. On rare occasions parcels can be delayed or even lost, please accept that we send everything in good faith and have no control whatsoever once your item is dispatched.
9. There is an express delivery option available and orders requiring express delivery must be placed before midday to ensure our local Parcel Force collection is not missed. I can assure you that your order will be processed and with Parcel Force (tracked 24 hour delivery) before the collection deadline, if it is delivered late, it is not our fault.
10. The part shown is the part you will receive. It is your responsibility to ensure you have ordered the correct part. If you purchase and then return a part that isn't suitable for your scooter it is your fault but a refund will be issued as soon as the item is received back without hesitation. If the part is returned with the reason for the return being "wrong item sent" we will deduct the return postage cost from your refund as the item sent cannot be the wrong item, only you the purchaser can order the wrong item. The part or parts shown are 100% correct for the scooter named in the title.