Product Description
We accept PayPal, Card (via PayPal), BACs, Cheque.
Please contact us if you have any questions regarding payment.
Shipping to UK mainland is free of charge unless otherwise stated in the item description. Next day delivery to UK mainland. Please allow up to 1 day (unless stated) for dispatch.
The Bathroom Cellar wants you to shop with confidence. That’s why we provide you with a “No-Hassle” satisfaction guarantee. If any item you purchase from us doesn’t meet your expectations, send it back within 7 days – we’ll issue a full refund of the original purchase price vasotec online(minus shipping charges) via the same payment method you used originally. We must be notified within 7 days of any cancellation or return.
There are a just a few exceptions:
If your purchase included any free promotional items don’t forgot to include the freebie item with your return so we can issue you a full refund.
How do I return an item?
Please call our Customer Service Department at 0845 4748259 for an RMA (Return Merchandise Authorisation). Let us know the Bathroom Cellar invoice number and reason for return. You will find your invoice number on your invoice copy.
My order was damaged in shipping
All items that are shipped out from The Bathroom Cellar are in new and unused condition (unless stated). If a package is delivered to you in damaged condition, you have the option of refusing delivery of a package with obvious damage. If you do receive a damaged package, please call Bathroom Cellar Customer Services immediately on 0845 4748259. We will contact the Delivery Company and file a damage claim. The Bathroom Cellar will arrange for the Delivery Company to pick up the damaged package. Do not install the product. Do save all boxes and packing material for inspection by the freight carrier. Once a damage claim is made and accepted with the carrier, a claim number is generated. At that time The Bathroom Cellar will work on re-processing the order for the lost or damaged items.
Please note we will not be held liable for any fitting or labour costs under any circumstances.
Please call us when you need assistance in resolving a damage claim. We want this to be as painless as possible. These situations do happen and we are experienced in resolving damage claims.
You sent me the wrong item
Please call us immediately regarding any mistakes on your order. We need to hear about problems within seven days of order receipt. It also helps us to maintain accurate inventory for all our customers.
Our Mistake
You gave us a correct part number and we made a mistake:
Your Mistake
You placed your order, or gave us on the phone, an incorrect part number(s), or perhaps you just decided it wasn’t what you wanted: