If your package is stranded or in storage we will notify you and do what we can. possession to overcome the impasse.

When you receive the product please test it immediately and inform us if everything is OK and if so we ask you to leave Positive Feedback.

Pursuant to Article 5 of Legislative Decree 185 of 1999, the customer has the possibility of withdrawing from the contract/order stipulated on the Internet without any penalty and without the need to give any explanation, in compliance with the following conditions.

The right of withdrawal expires:

- For lack of the essential condition of integrity of the goods (packaging and/or its contents)
- Even partial use of the asset and any consumables
- The lack of the external packaging and/or the original internal packaging
- The absence of integral elements of the product (accessories, cables, manuals, parts...)
- Damage to the product for reasons other than its transport

In the cases indicated above, we will return the purchased goods to the sender.
Customers who purchase with a VAT number and those who purchase personalized goods cannot exercise the right of withdrawal.

In order to exercise this right of withdrawal, within 14 (ten) working days of receiving the ordered products, the customer must send a registered letter with return receipt to the address indicated below. The Communication may also be sent, within the same deadline, by telegram, telex and facsimile, provided that it is confirmed by registered letter with return receipt within the following 48 hours.

The Communication must contain:

- the expression of willingness to take advantage of the benefit granted by the Legislative Decree. No. 185 of 22 May 1999
- the indication of the product(s) for which you decide to exercise the right of withdrawal
- the data relating to your bank account (this is to allow the refund of the sum due).

To obtain a refund of the fee, the customer must, at his own expense, return the purchased products to the following address. Payment must be made within 3 working days following the declaration of withdrawal.

Responsibility
We accept no responsibility for loss of items after the goods have been delivered.

Technical information
The technical information entered is obtained from the information published by the manufacturer of the items included in our catalogue. Therefore, we reserve the right to modify/adapt the technical information of the products in the catalogue, even without any prior notice.
The images relating to the items are indicative, the characteristics of the objects delivered may be slightly different from the photos presented in the catalogue.

Product Availability
We reserve the right to accept or reject orders placed and in any case until the goods are sold out.
The items for sale may be temporarily unavailable, in which case Messrs. Customers will be notified via email within a maximum of seven days of receipt of the purchase order. In the event that the ordered item is no longer available, we make use of the right to cancel the request received, re-crediting any amounts paid.

Prices
The prices of the products displayed include VAT.
Prices may be changed at any time, without notice.

Privacy Policy
With reference to the provisions of the Legislative Decree. 196/2003, containing provisions for the protection of confidentiality in the processing of personal data, we hereby wish to inform you that the personal data provided by you, or recorded and/or acquired as part of our activity, may be subject to processing with or without the use of electronic means, in compliance with the aforementioned legislation, for the institutional purposes of our activity.