Shipping


Will ship from warehouses in China or in US according to your location and the availability of stock. 

If you have any requirement for shipment, feel free to contact us in advance.

Most purchases are shipped within 24-48 business hours except weekends and public holidays.

To US, Canada: USPS UPS

To any other countries: International Express mail (by default: FedEx International Priority)


Taxes/duties may be due upon delivery if you are an international buyer. These fees are not included in the item's purchase and shipping cost. The buyer will be responsible for the import charges/duties.


Warranty


30 days refund: If you are not satisfied with your purchase, please return the product within 30 days for a full refund. 

                          Please be sure to wrap the product safely and securely prior to mailing. 

                          Please allow up to 2-5 business days from receipt of your package and processing of your refund. 

                          The shipping cost is not refundable. 


1 year replacement: The cost to ship a product back to us for a replacement is the responsibility of the customer. 

                                   The cost to return the product back to the customer is the responsibility of HIFIMAN