SHOULD YOU WISH TO CUSTOMIZE ANY OF OUR KITS YOU MUST CALL OUR OFFICE WHEN YOU MAKE THE ORDER OR VIA EMAIL TO SHIPPING@EASYFIREPITSCOM TO STATE THE CUSTOMIZATION OF COLOR OR OPTION.... NO NOTES IN EBAY ARE RECEIVED BY OUR SHIPPING DEPARTMENT WITH YOUR ORDER OTHERWISE. 

ALL INTERNATIONAL ORDERS WILL BE SUBJECT TO YOUR COUNTRIES IMPORT / CUSTOMS DUTIES WHICH WILL BE THE RESPONSIBILITY OF THE BUYER.  We ship via international sources but do not incur or pay for duties or customs costs charged by your country. if you return or reject the package in your country it is resent back to wwweasyfirepitscom and will be refunded when returned to us LESS THE SHIPPING COSTS as these are not refunded to us by any shipping service. An additional $10 from each returned order will be kept by us for boxing and labor costs to repackage our products for resale once returned.  

RETURNS:  WE OFFER AN UNCONDITIONAL RETURN GUARANTEE ON OUR PRODUCTS. IF YOU DONT LIKE IT FOR ANY REASON W/IN 30 DAYS OF RECEIPT, RETURN IT FOR A FULL REFUND (LESS OUR SHIPPING FEES & $5 FOR RE-PACKAGING) SO LONG AS THE ITEMS ARE RETURNED IN NEW SALEABLE UN-USED CONDITION.  All returns are shipped back to Easy Fire Pits, 405 S. 22nd St. Tampa, FL 33605 - ( 8 1 3 600 5 5 92)