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We will only deliver to the address on your eBay account and to a UK Mainland address only, sorry we don't deliver to Ireland or Northern Ireland . Please ensure this address reflects your choice of delivery location. We are unable to change delivery address details once you have paid for your order. Please ensure you have an up to date daytime telephone number on your account should we need to contact you.
All items which are in stock are despatched within 2-3 working days from receipt of cleared payment and most deliveries will take place within 48hrs of despatch. A tracking number will be provided on eBay. Some of the larger items have a longer despatch and delivery date, please check the listing.
Deliveries take place Monday to Friday 09.00 to 18.00 and must be SIGNED FOR. Failed delivery attempts will be carded. You must contact the courier to arrange re-delivery or collection.
Failed deliveries returned to us will be refunded within 7 days less any charges for delivery. You will receive a despatch notification when your order ships.
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Product Care
Velvet - it is impossible to prevent pressure marks in velvet. If the pile does become crushed, the angle of pile alters, which may result in areas of pile appearing lighter or darker in shade. During time pile may relax and lift. If any pressure marks continue to persist, a light steaming or gentle brushing in the direction of the pile will also be beneficial. This is a natural characteristic of velvet and not a manufacturers fault.
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