PLEASE READ PRIOR TO PURCHASING!
This item has been used/tested to be
in working condition. It has been tested and is fully functioning, unless
stated otherwise. It is in used condition and may have some cosmetic signs of
previous use (Sticker residue/marks/scratches) but is still in good condition.
See pictures for more details. May show minimal wear and tear from normal use.
BATTERY POLICY = Included, unless stated. Passed testing, but we make no
guarantees on future of performance. Nor can we guarantee how much longer the
battery will last. Our items are used equipment and it is priced as such.
Batteries are fairly inexpensive to purchase new on eBay.
NO other accessories
(keyboards/mice), media, or cables are included.
**For Best Offers** -- Please
be aware that our hours of operation are Monday through Thursday from 6:30am to
4pm Eastern Standard Time. Any offers made after 4pm EST on Thursday
will expire before we are able to view them! We ask that
you please keep this in mind if you are looking to place an offer on an item.
Thank you for your consideration!
IER Policy, Procedures,
and Terms of Sale / Return Policy
- We at IER do
our best to ensure every product offered for sale is free of any problems
or issues. All of our items for sale are tested for full functions and are
considered R2/Ready for Reuse
- We are here to
assist you whenever necessary, so if you have any questions or concerns
send us a message and we will typically respond within 24 hours, excluding
weekends and holidays.
- Our business
hours are from 6:30am - 4pm EST Monday through Thursday. Any offers made
on items for sale outside of our normal business hours will typically be
responded to on the next business day. Offers made after 4pm EST on
Thursday will expire before we are able to view them!
- If you receive
and wish to return an item for any reason you have 30 days from the date
of delivery to contact us to resolve the issue. Failure to contact us
within this 30-day period will result in your return request being denied.
This correlates to eBay's "Money Back Guarantee
policy". THE DECISION WHETHER TO ACCEPT A RETURN (THAT IS
OUTSIDE OUR WARRANTY DESCRIPTION) IS SOLELY AT OUR DESCRETION. MESSAGE US
VIA EBAY FOR ANY RETURN REQUESTS!! ANY
ITEMS RECEIVED BACK TO US WITHOUT APPROVAL WILL BE RETURNED TO SENDER!
- For a faster
return process please make sure the item is shipped back with all of its
related parts and/or accessories and in the same condition that you
received it in. You as a buyer agree to pay return shipping for all
returns unless a working item, advertised as such, arrives non-functional,
damaged, or not as described.
- We will NOT be
responsible for any compatibility issues. It is the responsibility of the
buyer to do their own homework and ensure the product is compatible with
what they are purchasing it for. If buyer has any questions concerning the
item...contact us prior to purchasing the item in question. Returns will
NOT be accepted due to "wrong item purchased" or "changed
my mind" reason's. Some listings may not come with software required
for the unit. If it is not listed, it does not come with it.
- If you return
an item in any condition other than what you received the item in, such as
damaged, missing parts/accessories, etc. we as a seller reserve the right
to deduct an amount from your refund equal to the overall decrease in
value of the item. This correlates with eBay's "Condition of returned
items policy".
The policy listed above does not
represent our policy on returning an item that was damaged in shipping,
non-functional, or not as described. Returns made for one of these reasons will
receive a full refund if and only when the item is returned to us and
inspected. We may ask for proof of damage, clarification, etc. regarding these
cases before offering a return/refund.
- When receiving
an item and the packaging is noticeably damaged, please notify us
immediately for assistance. Please understand that opening cases in eBay
without allowing us to correct any potential issue hurts our seller
rating, which is something we take pride in!
We only accept PayPal as a valid
payment method. We do not allow split purchases or accept any other payment
methods.
Payments must be made within 3 days of
offers end.
Shipping and Handling
- All orders are
typically shipped out within 1 business day, but please allow up to 2
business days for processing and packaging. As a reminder our business
days are Monday-Thursday, any order placed on Thursday or later will
typically ship out on the following Monday.
- Shipping costs
are based on weight and off of ship-to location. We primarily ship items
through FedEx for all US orders. UPS shipment may be arranged by the
buyer. Some orders may also be shipped via USPS at our discretion.
- For
international sales we only ship items through eBay's Global Shipping
Program. We do not ship items to APO, FPO, or PO Boxes. If a shipment has
a tracking number, it will automatically be sent to you after the shipment
is processed. We are NOT responsible for any damaged items that are
delivered beyond the address we shipped to by a Third-party shipper.
- Please note for
international sales we do not accept returns for any reason. If a purchase
would be covered by eBay's "Money Back Guarantee" you as a buyer
will be issued a full refund where applicable upon providing sufficient
evidence that the order does qualify to be covered under eBay's
"Money Back Guarantee".
For more information regarding
international returns, and the reasoning behind our policy, a direct quote from
eBay's FAQ page regarding the program states:
"Returns are not currently
supported through the Global Shipping Program. However, a return can often be
arranged directly between the buyer and seller. The buyer should review the
seller's return policy and then contact the seller for next steps"
For any questions regarding the
policies listed above please contact us.
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