GENERAL POLICIES

Shipping Policy:

• Orders are typically processed and shipped within same business day of receiving payment, cut-off time 3:00 PM Pacific Standard Times, Mon-Fri except weekend and major holidays. Please ensure that you provide the correct shipping address during the checkout process. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• We offer free shipping with USPS Ground Advantage if below 15.99oz and free USPS Priority if over 1lbs. Note that we reserve the right to ship whichever carrier is available.
• Estimated delivery times are provided during the checkout process and are based on the shipping method selected. Please note that eBay provides the estimated delivery times, hints that's NOT the actual delivery date. Please note that these are estimates, and actual delivery times may vary depending on the shipping carrier and destination.

Cancellation Policy:

• To request an order cancellation, please go to your eBay account, locate the specific order in the purchase history, and follow the instructions for cancellation. Upon successful cancellation, you will receive a confirmation email through the eBay messaging system.
• Please note that we will not be able to cancel your order through eBay messaging as it's not the proper way to cancel the order. Please follow the steps above.

Returns Policy:

• Items must be returned within 30 days of the delivery date. The item must be in its original, unused condition, with all tags and packaging intact. Includes any accessories, manuals items must also be returned.
• To initiate a return, please go to your eBay account, locate the specific order in the purchase history, and follow the instructions to start the return process.
• Please use a trackable shipping method to ensure the safe return of the item. Once the returned item is received and inspected, we will process the refund. Refunds will be issued to the original payment method. Allow 1-2 business days for the refund to reflect in your account.

Defective or Damaged Items:

• If you receive a defective or damaged item, please contact us within 7 days of receiving the order.
• Provide detailed information and, if possible, attach photos illustrating the issue.
• We will work with you to provide a replacement or initiate a refund.

Thank you for choosing our eBay store for your auto parts needs.

• We are committed to delivering quality products and ensuring a positive shopping experience for our customers. Your decision to shop with us on eBay makes a significant impact on our business, and we want you to know that your satisfaction is our priority.
• If you have any questions, feedback, or if there's anything else we can assist you with, please don't hesitate to reach out through the eBay messaging system. We value your input and are always here to help.
• We look forward to serving you in the future and appreciate the opportunity to earn your business.