We strive to Provide Quality Products to our customer and best Customer Service Possible so if you need to contact us, don't hesitate and drop us a message through eBay message and we'll reply you ASAP. For messages, our offices are open from Monday to Friday from 9 am - 6 pm so for the messages sent on weekends, you'll get the reply on Monday. Can you please give a full 5 STAR rating for each category when giving feedback so we can as a team keep giving you wonderful fashion styles at affordable prices. For prompt responses, please can you message in one message only as duplicated messages or repeated messages will delay the process If there is any problems please contact us we will rectify your problem ASAP With NO HASSLE.
Payment:
The Only Payment Method Acceptable is PayPal, also all refunds are via PayPal
Delivery:
All the items Purchased are Dispatched Within Next 1 Working Day of Receiving the Cleared Payment, Items are dispatched every day at 3pm and are sent via Royal Mail or Hermes depending on the order. International Post Can Take Approx. 7-28 Days, but most item are received within 7-10 working days.
Kindly let us know if the item is not received with in 7 to 10 days
Returns / Exchanges:
You are more than welcome to return your purchase for a refund. We will minus the postage it cost us to send the item however. For exchanges once you get the refund please order the required size, if its a urgent order please buy the size now and we will refund for the returned item Returns must be within eBay rules and must be in the exact same condition as they were sent. If they are not then we won’t be able to process it. Please message us via eBay so we can expect delivery stating your purchase and reason. Please include your eBay user name and address in your returns package to speed up your refund or exchange process. We will refund delivery costs if the goods are faulty but for all other returns we cannot refund delivery costs.
If you are not entirley satisfied with the product in any way, rather than leave negative feedback, please contact us and we will do everything we can to help.