Products can be sent with a Standard service or Express service, and prices are listed for each product. Delivery time for countries inside the EU with Standard Tracked Service is 3-7 business days. Delivery time for countries inside the EU with Express service (DHL) is 1-2 business days. Delivery time varies for countries outside the EU. For delivery information, please contact us before ordering! Delivery time may delay a couple of days due to severe weather condition, seasonal effects, national holidays or other reasons related to Courier Company, which is not under our influence.

Each replacement hose is covered with up to 5 years of warranty.
Should your product(s) arrive damaged by the carrier or faulty, we will either issue a replacement or refund your item(s) free of charge for you.

All items are new & unused and should be returned in the same saleable condition. We will accept any items for refund if they are returned to us in an unused condition and properly packed. Refunds will be made of the purchase price paid if returned within 30 calendar days of receipt. Returns postage and packaging costs should be made by the buyer unless the item is either damaged or faulty.
Please contact us before returning the product.All products returned must be arranged prior to sending via the eBay messaging service. This will enable us to assist you more thoroughly with your request and to deal with any difficulties. Refunds will only be issued if the buyer encloses within the return a copy of the purchase invoice, a brief explanation as to why the item is being returned, and also their eBay user name. The refund will be by the same method used as the original payment.

All payments can easily be made instantly through PayPal. VAT is included in the price of all products. If you would like to cancel an order, please contact us through eBay messages.