1.Welcome you order a cute and high-quality figure.
2.Now most mascot heads are constructed with Polyfoam,which is simply one piece and carved from the square foam material. This material has its own advantages:
the flexibility is very good and it is very light User could breathe easily from the holes of the eyes, mouths and the neck area. You will not feel uncomfortable to
have it on for a long time. The whole costume including the head , the cloth and the shoes (averagesize).
3.Mascots are designed as "One Size Fits Most" for adults.

We have three regular size(Suitable for public figure) :
S:5'3" to 5'7" (160-170cm);

M:5'7" to 5'11" (170-180cm);

L:5'11" to 6'3" (180-190cm) .
Please pay attention: these sizes means the PERSON'S HEIGHT who will wear the costume. and it is for normal standard figure.
If you are too big or small, please contract us for futher information.
If you need the lareger size(XL:190-200cm,XXL:200-210cm), thus you need pay extra money.

4.The total weight of the costume is about 3.5-4.0 kg. The size of the box is 45*45*50cm.

5. The photo is taken according to the real figure. But slight color different maybe arise because of the photography technique and computer setting. Hopefully,
you can understand this.

6. If you need it in a hurry, please contact with us at least 15-25 working days before.

The more you order , the more discount we give.
If you have any question,please don't hesitate to tell me.i am very happy to answer any question from you
Paying tax is the duty of every citizen, buyer need to responsible for the all of taxes. Due to the tax problem, buyer refuse to receive the goods, buyer need to Responsible for freight out and home.

1.   Delivery time: We send by China Post Air Mail in Default.  (20-60 days for different cournties, Brazil sometimes needs 90days). We send by Epacket to USA about 7-15 days.

2.   For fast delivery, please choose EMS (7-10 days), for Russia and Brazil, it needs 10-15 work days.

3.   We guarantee to ship out within 15days after payment confirmation (except Holiday).

4. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.

5. Please contact us If you don't receive over above business days,we will solve this problem in a very short time.

6. Please make sure the shipping address is correct. We are not responsible for any wrong or undeliverable addresses.

1.We depend on our aliexpress reputation and customer satisfaction to succeed. Therefore, Your feedback and DSRS are extremely important to us as better DSR scores affect our search; placement on aliexpress.

2.If you love my items please leave me good feedback and 5 star DSR rating. Your action will help us offer our milk and bread . I will do the same for you .If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your stores!

1. We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
   (1) If it is quality problem, buyer can contact us after receiving the goods, buyer can help to provide photos or video and other evidence to help us to solve the problems.
   (2) Man-made damaged, buyers take full responsibility.
   (3) If the cusomers do not satisfy with the products, the buyer return the goods in original conditon to us; after we receive the goods ,we will send a new product to buyer or refund the money. But shipping fee is not refundable.

And the item should be returned to us in its original condition by mail with tracking number.

4.   Any question you would like to ask ,welcome to email us

All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible. If you email us and don't hear a reply, please email again through the aliexpress system as sometimes our mail servers have errors

Because of the new rule of Russia post office, When make an order, Russia customers have to write the Full name(a surname, a name and a middle name), or the packages would be sent back . No full name, we will refuse to send goods out! thanks!

Thank you for your coming to our shop!!!

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