Laptop is being sold for parts only and is not guaranteed to even come on. The laptop is being sold for parts only. I have no idea as to the problem or fix so the unit is being sold “as is” with no returns and no refunds. All sales are final. Please also note that the hard drive has been removed from the laptop for security purposes. What you see in the photo is what is included. Please let mer know if you have any questions. Thank you.