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Jana Softline Womens Shoes Beige Lace Up Zip Casual Wider Fitting Jenny SIZE
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Shipped within 24 hours
Free Fast Delivery
UK mainland only, within 3 working days
Free Returns
Return to us within 12 months for a refund
(Please be aware that this item's packaging may be a box or bag dependent upon the manufacturer)
Features
Upper: | Synthetic |
---|---|
Lining: | Textile |
Insock: | Textile |
Sole | Synthetic |
Colour | Beige |
Heel Height | Low (2.5-4.9 cm) |
Brand | Jana Softline |
As there is no perfect conversion between UK and European sizes, the sizes shown below are the European equivalent of the UK size. We would always recommend that you order the bigger size for fit.
![](https://www.shoezone.com/Images/eBay/sizeguide.png)
![](https://www.shoezone.com/Images/eBay/sizeguide3.png)
![](https://www.shoezone.com/Images/eBay/sizeguide2.jpg)
![](https://www.shoezone.com/Images/eBay/sizeguide4.jpg)
Your order will be dispatched on the same day, if ordered before 6.30pm (Sunday to Friday). If ordered Saturday, your order will be dispatched Sunday. We use a tracked 48 hour delivery service.
- Our courier will deliver your parcel between the hours of 8am and 6pm, Monday - Saturday. A signature may be required on receipt.
- Full tracking of your parcel is available using the link provided in your Dispatch Notification email.
- If you are not in to accept your parcel, the courier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done.
- If the parcel can't be left in a safe place or with a neighbour, the courier will take it back to a local depot and leave a card telling you how to re-arrange delivery.
We make every effort to ensure that your order is carefully dispatched to you - and we hope that you are happy with your purchase.
However, if you are not completely satisfied with your purchase, simply return the item to us in its original unworn condition. There are two ways in which you can do this:
Return to a Shoe Zone Store
Our free returns option is to take the order to your local Shoe Zone store. Please find your local store using the Store Locator page section on Shoe Zone's website. It is important that you make sure that the item is in its original, resalable condition still when you do return it to us. Please ensure that you also keep all your Shoe Zone packaging so that you can take this with you, we will then be able to use your returns reference from the label to process your return back to you.
Return your order to our Head Office
Alternatively, you're more than welcome to post the item back to our Head Office. Please be advised that Shoe Zone does not offer a free postal returns service, therefore any returns made to our Head Office would be at your own cost. For details on postal returns, please follow the instructions within the Order Dispatched email.
Is there a problem with your order or is it faulty?
If the item received is faulty on receipt, please follow the returns instructions within the Order Dispatched email. This will allow you to upload photos and describe the fault. Our Customer Services team will then automatically approve the return if deemed faulty and a free returns label will be provided.
For any other order queries, please feel free to contact our Customer Services team. Please ensure you have your order number to hand if you do so.
Shoe Zone has been selling shoes in the UK for over 100 years. Actually, quite a lot of shoes, approximately 20 million pairs a year. We have over 300 stores nationwide as well as our online sales via our own website, eBay and Amazon.
We offer you fantastically low prices because we buy shoes in such great volume from our handpicked suppliers and keep our overheads low by operating an efficient distribution chain and avoid paid advertising and extravagant store concept costs.
We recycle whatever we can (over 3000 tonnes annually) and have invested in tear drop Lorries and installed intelligent reactive lighting in our distribution centre to reduce our carbon footprint. As a company and via the Shoe Zone Trust we also give to many charities both locally and further afield.
Contacting Shoe Zone is easy and we have a dedicated Team waiting to help. You can contact us via the eBay messaging service.