Cosmetic Description

C0

Not Categorized

C1

Damaged (For materials recovery)

C2

Used Poor – Heavy use and age

• Cosmetic blemishes are significant, such as multiple heavy dents, may require repair

• Damages to latches, hinges, keyboards, etc. are prevalent

• Critical parts are missing

C3

Used Fair (Moderate use and age)

• Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches

• Damage to latches, hinges, keyboards, etc.

• Some parts, panels, bezels, or covers may be missing

C4

Used Good

• Cosmetic blemishes include scratches and/or other surface imperfections from consistent use, but equipment is in good condition overall

• Minor wear of labeling may be visible

• Small dents and small areas of discoloration may be present from the removal of tags

• No damage to latches or hinges, nor any missing parts, panels, bezels, or covers

C5

Used Very Good

• Cosmetic blemishes include minor scratches and/or other surface imperfections from consistent use, but equipment is in good condition

• Minor wear of labeling may be visible

• Minor dents and areas of discoloration from the removal of tags

• No missing parts

C6

Used Excellent

• Overall excellent cosmetic condition

• May have light scratches or other minor blemishes from normal wear

• Minor cosmetic blemishes have no impact on the system’s overall functionality or performance

• Fully cleaned with all non-original labels removed

• No missing parts

C7

Certified Pre-Owned (Seller or Manufacturer Refurbished)

• Used equipment that has been fully restored to like-new condition with warranty

• Fully cleaned and cosmetically repaired with no blemishes

• No missing part

C8

Unused

• New, out of box, unused equipment removed from original packaging with no signs of wear or alteration

C9

New Open Box

• New, unused equipment in original packaging where factory seals have been broken

• No signs of wear or alteration

Product Functionality Description

F1

Collectible or Specialty Equipment (Core Requirement 6.(e)(3)(A))

• Collectibles are rare, vintage, and no longer manufactured or supported by the OEM

• Specialty equipment are rare and specialized equipment not generally available in retail

• May have broken or missing parts

F2

Verified Specialty Electronics (Appendix D)

• Verified removed from operation with no known defects in functionality

• No physical damage or defects

• No corrosion

• No missing parts

• Part numbers and serial numbers verified accurate

F3

Key Functions Working (Appendix C – Test and Repair)

• A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests

• Software may not be loaded or configured

• Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive)

• May be missing components or parts not essential to key functions

• Secondary functions may not be tested or working

• May not include Focus Materials (e.g. Battery) that are not working or not tested

• All missing components or parts will be listed for each item

F4

Hardware Functional (Appendix C – Test and Repair)

• All hardware is tested and verified working through manual or software tests

• No missing or damaged components or parts

• Software not loaded or configured

• No hardware defects

F5

Refurbished (Appendix C – Test and Repair)

• All functions tested and verified working through software tests

• Loaded and configured with legally licensed software for full operations

• Software test results are available

• No hardware or software defects

F6

Like New (Appendix C – Test and Repair)

• All functions tested and verified working through software tests

• Repaired with OEM original parts

• Loaded and configured with original manufacturer’s legally licensed software for full operation

• Meets OEM specifications for full original functionality

• Software test results are available

• Zero defects