The item is in hand and will be dispatched for delivery via the chosen method, tracking will be available!

We use DPD, Royal Mail, DHL, as our postal couriers, it this case the item will be sent via:
DPD - 1 working days includes insurance and tracking.

Collection is not possible at the moment as items are shipped directly from a different location.

For our full returns policy please read Returns And Warranty Information and Terms And Conditions

All of our products are covered by a full UK manufacturer's warranty. If you are outside the UK it is your responsibility to check the warranty situation locally prior to purchase as warranty coverage varies from country to country.

For further warranty information please read Returns And Warranty Information

If you should have any further question then please don't hesitate to contact us via email Contact Us

We'll be sure to reply a quick as possible.

All the products we sell are brand new factory sealed and come with a full manufacturer’s warranty. Warranties are dependent on the item but they generally vary from between 1 and 3 years.

Receiving Your Order.

When your order arrives please keep all packaging, booklets and accessories and open it as carefully as possible in case there is a problem. Please test your new item when it arrives and makes sure there are no faults or problems. If the item is a gift and to be given at a later date, we still recommend opening and testing it on receipt.

Warranty and Faults.

In the unlikely event your item develops or is delivered with a fault please contact the manufacturer immediately on the numbers supplied below. The manufacturer has trained personnel who can quickly diagnose the problem and will be able to remedy it over the phone or will repair the item if required.

Manufacturers Contact: 

• Acer: 0871 760 1000
• Alcatel: 02074580026
• Apple Support: 0844 209 0611
• Asus: 08701 208340
• CAT: 0844 856 7004
• HTC: 0845 890 0079 
• HP: 0844 369 0369
• Huawei/Honor: 08000 886 700 & 0800 088 6900
• LG: 0344 847 5454
• Motorola: 0870 901 0555
• MSI : http://uksupport.msi.com/
• Toshiba: 0844 847 8944
• Samsung: 0330 7267864
• Sony: 03705237237
• Sony Ericsson: 0870 523 7237

If you are having problems with the manufacturer or require assistance please email us.

Returns:

You may return an unused item within 30 days for a refund or an alternative product. We can only refund shipping costs if the return is a result of our error. We cannot refund or exchange an opened item unless it is faulty, or if the item was sent to you through our error. Therefore, if you are unhappy with the product purchased please DO NOT USE IT fully beyond testing. We will not accept the return of used unwanted goods for exchange or refund if they have been fully used. If items are returned as faulty but upon professional testing are found to be fully working they will be returned to you.

Please contact us with the following information:

• Name:
• Order Number:
• Date Purchased:
• Product Serial Number:
• Description Problem:
• Reason For Return:

We will then issue a Returns Merchandise Authorisation (RMA) number and instructions on returning the item. The customer pays all return shipping costs unless the item is faulty and the original shipping cannot be refunded. The item must be repackaged exactly as you received it with all manuals, leads accessories etc. The item must be unused with no marks or damage and it must be able to be resold as new. If these criteria are not met we will return the item to you. If it is returned in A1 - new condition there will not be a problem with a refund.

This was a brief outline of our warranty and returns policy, for a more detailed view please see our Terms And Conditions.

We prefer payment via PayPal or direct bank transfer, so please contact us and we will forward you our bank details. Once funds are in our account we will dispatch the item immediately.

Bank transfer
PayPal
Personal UK cheque (5 working days to clear)
Postal order (1 working day)

You don't have to worry about buying from us, we are a trusted eBay seller and have been a member of eBay since Oct 2002. DO NOT buy now or bid if you do not agree to our terms and/or intend to pay. If paying through PayPal we will ONLY ship items to PayPal confirmed address (https://pages.ebay.com/help/buy/questions/confirm-address.html)

We are officially authorised resellers of consumer electronics from leading manufacturers such as Samsung, Huawei, Apple, Honor, LG, HP, Asus, Intel, HTC, Nvidia, Sony, Acer, RIM Blackberry, Microsoft, Motorola, AMD, Nintendo, Zagg, Speck and many more.

Striving to provide the latest electronic equipment and components at fantastic and affordable prices. Our Mission is to provide quality service along with excellent consumer support and aftercare.

We aren't perfect but we aim to be. On the rare occasion that we may make a mistake, we’ll do all we can to rectify the situation and stick to our values.