Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
【30M Night Vision, 1080P Video】View and record everything in Full HD 1080p to capture sharper, more vivid details. The camera outdoor also features two IR lights to render clear night vision up to 30 meters. We use local server in Europe to achieve remote access and adopts Hypertext Transfer Protocol Secure (HTTPS) to encrypt the transmission of data between your devices & server. EZVIZ has been awarded ISO/IEC29151:2017 Personal Data Privacy Protection Management System Certification. 【24/7 Guard & Real-Time Alert】Want to know what’s happening when you’re not at home? The CCTV camera system keeps you in the know. Just watch the live stream with a simple tap on your smartphone using the EZVIZ App. What’s better, you will receive a mobile alert as soon as the security camera outdoor detects motion. [Please note that this is a corded electric camera. It needs to be plugged into a socket for power supply. 12V adapter & 7.5M power cable included in the package] 【See and Hear What’s Going on】The CCTV camera comes with a built-in noise-cancelling microphone, which can pick up clear audio in the surrounding area. You can see and hear what’s going on in your backyard or at your front door at any time. It’s your eyes – and ears. [Download the EZVIZ app and connect your camera to Internet by scanning the QR code. Please note that this smart home camera only supports 2.4G Hz Wi-Fi] 【Works with Alexa & IP67 Waterproof】 Works with ALEXA! This Wi-Fi Camera can now be controlled by Alexa through Echo Show. Simply ask it to show you anywhere you have an EZVIZ camera. It can also be connected to other smart home system like Google Home and keep everything synced up. The IP67 rating means that the outdoor camera for house security is reliable and durable enough to brave any weather – sun, rain, or snow – relentlessly safeguarding what matters most. 【Store Videos Locally or on the Cloud】You can secure your recorded videos on a local micro SD card of up to 256 GB (sold separately), or subscribe to EZVIZ CloudPlay for fully-encrypted, unlimited cloud storage with a FREE Trial. With the advanced H.265 video compression technology, the surveillance camera achieves same or even better video quality with only half the bandwidth and half the storage space required by the previous H.264 video compression standard.
Customer Support
We accept PayPal. This is the most secure method to make payments for products or services online.
We deliver to mainland UK addresses only. No International Shipping.
We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. This is because our carriers do not allow shipping certain products (e.g. liquids, sprays and batteries) to these locations. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
We cannot combine shipping, and there is no local pickup. Additionally, our carriers do not provide shipping to certain postcodes. Please contact us if you are unsure whether your postcode is included in our shipping policy.
You can track your order by clicking the "View order details" link on the listing that you're receiving. Please allow up to 24 hours for order processing. If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker!
We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us before opening a return case. Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.
Communication is KEY to helping us give you the best experience. The best way to contact us is through eBay messages. We work very hard to ensure that our customers are taken care of and always reply to you within 24 hours. As an eBay selling company feedback is our bread and butter. Please contact us with any concerns or problems that you encounter before leaving negative/neutral feedback! We will do our best to turn any less than satisfactory experience into a positive one. If you are happy with our transaction please leave us positive feedback.
Thank you for visiting our ebay store!
【30M Night Vision, 1080P Video】View and record everything in Full HD 1080p to capture sharper, more vivid details. The camera outdoor also features two IR lights to render clear night vision up to 30 meters. We use local server in Europe to achieve remote access and adopts Hypertext Transfer Protocol Secure (HTTPS) to encrypt the transmission of data between your devices & server. EZVIZ has been awarded ISO/IEC29151:2017 Personal Data Privacy Protection Management System Certification. 【24/7 Guard & Real-Time Alert】Want to know what’s happening when you’re not at home? The CCTV camera system keeps you in the know. Just watch the live stream with a simple tap on your smartphone using the EZVIZ App. What’s better, you will receive a mobile alert as soon as the security camera outdoor detects motion. [Please note that this is a corded electric camera. It needs to be plugged into a socket for power supply. 12V adapter & 7.5M power cable included in the package] 【See and Hear What’s Going on】The CCTV camera comes with a built-in noise-cancelling microphone, which can pick up clear audio in the surrounding area. You can see and hear what’s going on in your backyard or at your front door at any time. It’s your eyes – and ears. [Download the EZVIZ app and connect your camera to Internet by scanning the QR code. Please note that this smart home camera only supports 2.4G Hz Wi-Fi] 【Works with Alexa & IP67 Waterproof】 Works with ALEXA! This Wi-Fi Camera can now be controlled by Alexa through Echo Show. Simply ask it to show you anywhere you have an EZVIZ camera. It can also be connected to other smart home system like Google Home and keep everything synced up. The IP67 rating means that the outdoor camera for house security is reliable and durable enough to brave any weather – sun, rain, or snow – relentlessly safeguarding what matters most. 【Store Videos Locally or on the Cloud】You can secure your recorded videos on a local micro SD card of up to 256 GB (sold separately), or subscribe to EZVIZ CloudPlay for fully-encrypted, unlimited cloud storage with a FREE Trial. With the advanced H.265 video compression technology, the surveillance camera achieves same or even better video quality with only half the bandwidth and half the storage space required by the previous H.264 video compression standard.