No Stock Photographs ~ The item pictured is
the one that you will receive!
Tired
of sellers that can’t be bothered to take the time to write a proper and
CORRECT item description and provide detail photographs of their items? Check my store and feel secure knowing that
the item you buy from me will arrive “As Described”!
**************************
Rules of the Road:
(No one ever seems to read this section… :/)
·
We’ve bought
and sold on eBay for over twenty-four years now… and now for the last few years
on Etsy as well - but this is a hobby, we are not professionals. If there is a problem – LET US KNOW
ASAP and we will try to resolve the situation to everyone’s satisfaction
·
We try to
take multiple detail photos of items to improve the buyer’s appraisal of the
item and carefully describe items to the best of our ability. Email us if you have any questions before
you purchase or bid!
·
We are
switching (still in progress) to WEIGHT calculated shipping, thus purchases of
multiple purchased items (like patterns or pond plants) should show
significant shipping savings – If this does not calculate correctly, contact us
and request a shipping adjustment.
·
Most items
are normally shipped out for US buyers via online eBay/USPS First Class Mail (under
1 pound) or Priority Mail (over 1 pound) and without shipping insurance or
delivery confirmation, unless the buyer requests otherwise. 99% of shipped items should display a USPS
Tracking Number! This way we can avoid those insane shipping charges that a lot
of sellers tack on to your purchase!
·
International
buyers can track shipment via their Customs online tracking number, but
remember a delay in customs (here and there) of up to a FULL MONTH is possible
- and entirely and completely beyond my control! We also CANNOT be responsible for any customs
import fees, if applicable! If VAT is
prepaid, I will annotate your package so that you will not (likely) have
problems with customs.
Feedback Policy…
I’ve tried to manually
keep up with buyer feedback, but often it gets away from me. Also due to recent inaccurate buyer feedback
abuse on eBay, I’m migrating to automated feedback system. Email us if we’ve
missed rewarding a good buyer!
Concerning Returns...
For many years, we had a
14-Day return policy... and almost never had any problems. When eBay forced sellers to move to a 30-Day
return policy... and our fraud problems have since skyrocketed, as some buyers
now briefly 'rent' a new item and return it as used... or return a completely
different item instead… or keep the item (never returning) and keeping the
refund too. Since eBay does nothing to
protect good sellers, we now reluctantly decline most returns - except
in these specific circumstances:
Buyer's remorse is not an acceptable reason for
requesting a return/refund!
Why the usual ten-day
shipping/handling delay on the Estimated Delivery date? I am recovering very slowly from major health
issues and I have good days and bad ones. This unfortunately means that
while usually I can mail out your item within a few days, sometimes
it will be slower - up to a full week or occasionally even longer. Our
local post office also has extremely limited hours and is rarely prompt after
receiving packages – they can sit there, untouched, sometimes for 2-3 days
before going to the main USPS distribution center.
My usual order packaging
and mailing days are on Monday & Tuesday (health permitting)
Send me a separate email via Contact Seller if you require
expedited shipping!
USPS has recently raised its US and Overseas mail shipping rates again… and significantly. Also, for some reason using online postage it
costs me exactly as much to mail to Canada as anywhere else in the world!